2016 Cadillac Escalade ESV Suspension Problems
- Complaints
- 7about this part
- Share
- 47%of 15 total for the year
- Median mileage
- 60,618miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the suspension of the 2016 Cadillac Escalade ESV, 47% of the 15 complaints for this model year. Where a mileage was given, the median is 60,618 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“06/14/2019 I was driving my Cadillac to escalate esv traveling from baltimore to washington dc 95 south band. 12:04 pm my vehicle flip over. I almost lost my life. After the accident, I inspected the vehicle. I found that left the rear wheel of the car; come out of the vehicle. Wheel locks and axle bar of the tire cut off and broken. This caused flipping of the vehicle.”
NHTSA complaint #11221207, filed 2019-06, 45,200 miles“Front right and left upper control arms are bad and eating my tires from inside. I went to get my alignment done but my mechanic told me the front right and left upper control arms are bad and he can not do the alignment and then I went to the Cadillac dealership but they said everything is good because on that time I already had 49,540 miles on the vehicle and they are waiting for the 50000 miles so they can tell me you are out of warranty and you have to pay for that.”
NHTSA complaint #11082368, filed 2018-04, 49,540 miles“Shudder / vibration between 45 - 65 MPH. Cause was torque converter. 85 - 90% of vibration was mitigated. Continue to have steady vibrations 65 -70mph and above. Dealer also installed new tires / wheels and I have had a road force balance.”
NHTSA complaint #11133497, filed 2018-10, 37,000 miles“The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the vehicle and the vehicle was vibrating abnormally. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.”
NHTSA complaint #11663079, filed 2025-05, 113,000 miles“The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear upper control arms had separated from the vehicle and that the vehicle was not included in NHTSA Campaign Number: 16V256000 (Suspension). The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 71,695.”
NHTSA complaint #11516890, filed 2023-04, 71,695 milesRelated recalls
- 16V256000Apr 28, 2016DO NOT DRIVEGeneral Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet…Covers: Cadillac Escalade ESV 2016, Chevrolet Silverado 1500 2016–2017, GMC Yukon XL 2016 +5 more
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
Suspension: other model years
Other parts of the 2016 Cadillac Escalade ESV
5 complaintsElectrical system
3 complaintsOther or unknown
3 complaintsBrakes
1 complaintsWheels
1 complaints
← All problems reported for the 2016 Cadillac Escalade ESV
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology