2023 Cadillac Escalade ESV Suspension Problems
- Complaints
- 4about this part
- Share
- 4%of 92 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the suspension of the 2023 Cadillac Escalade ESV, 4% of the 92 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“About 11pm Driving 70 on freeway started feeling pull back and then started to hear a knock noise. So turned down the music and the knock noise was getting louder as I was driving so I went to the right lane as I went to the right lane I felt like the car was pulling back and slowing down even as I accelerated… knock got even louder and I decided to exit the freeway early instead of getting to my destination. As I exited the freeway the entire car shut down lights flickered check engine went on and low oil pressure flickered once but then turned off. …”
NHTSA complaint #11765448, filed 2026-09“Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV. The vehicle is currently displaying the following warning messages: Service Leveling System Vehicle Too Low, Drive with Caution In addition, the vehicle is visibly sitting lower than normal, indicating a potential suspension system failure. On September 20, 2023, NHTSA announced Recall Campaign Number 23V642000 related to improperly heat-treated rear suspension bolts that could fail and affect vehicle stability and safety. …”
NHTSA complaint #11761568, filed 2026-09“Back in April of 2024 when the truck only had about 16,500 miles on it the engine went out causing steering to become heavy and braking to become very hard. This happened on a highway going about 65-70mph. The should was very narrow causing the truck to kind of protrude into the roadway, almost got hit by several cars, trucks with trailer going by. Called the on star folks and they were very poor to respond quickly, they had the police come, however there was an accident that happened further up and he left to tend to that accident. …”
NHTSA complaint #11636689, filed 2025-01Related recalls
- 23V642000Sep 20, 2023General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The…Covers: Cadillac Escalade ESV 2023, Escalade 2023, Chevrolet Suburban 2023 +3 more
Related service bulletins
- 11024335Sep 6, 2025This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- 11022032May 5, 2025This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015606Mar 5, 2025This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
- 11014636Feb 27, 2025This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors…
- 11014635Feb 27, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system…
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
Suspension: other model years
Other parts of the 2023 Cadillac Escalade ESV
65 complaintsTransmission and drivetrain
20 complaintsElectrical system
11 complaintsFuel system
11 complaintsEngine cooling
7 complaintsOther or unknown
6 complaintsBrakes
5 complaintsForward collision avoidance
5 complaintsSteering
3 complaintsVehicle speed control
3 complaintsExterior lighting
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2023 Cadillac Escalade ESV
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology