2021 Cadillac Escalade ESV Technical Service Bulletins

1,138 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade ESV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10199235May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10198844May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10199254May 19, 2021Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of a gurgle or sloshing noise heard coming from the front sunroof drain hose areas.
• 10198863May 19, 2021Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of a gurgle or sloshing noise heard coming from the front sunroof drain hose areas.
• 10200110May 17, 2021Engine. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to one or more of the following condition Stalls, Crank with no star, Check Engine Lamp illuminated on the Driver Information Center (DIC).
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10200088May 17, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10197296May 13, 2021Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10199234May 12, 2021Electrical system, Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10198843May 12, 2021Latches, locks and linkages. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10200103May 11, 2021Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp illuminated on the Driver Information Center (DIC).
• 10199274May 11, 2021Electrical system. This technical bulletin provides repair information to correct a customer concern of Escalade Vehicle Software Configuration Management Update (VesCom) 21.10 for Customer Unable to Download the OTA.
• 10198883May 11, 2021Electrical system. This technical bulletin provides repair information to correct a customer concern of Escalade Vehicle Software Configuration Management Update (VesCom) 21.10 for Customer Unable to Download the OTA.
• 10197321May 11, 2021Brakes. Service Update Bulletin. Certain vehicles may have an erratic signal coming from the engine manifold absolute pressure (MAP) sensor. Customers may notice the service engine soon (SES) lamp illuminate or was illuminated and turned off. DTC?s P0106 and P0108 may also be present as active or stored in history. Dealers will replace the MAP sensor.
• 10197293May 11, 2021Electrical system. This Preliminary information communicates the Radio may stay on after ignition off and door opened if there is an Over The Air update pending and to review SI document ID 5778263 for Over The Air update description and operation.
• 10197290May 10, 2021Engine. This Preliminary information communicates that the performance air cleaner kit (cold air intake system) can only be installed on vehicles that had the option ordered for the vehicle when it was produced. This performance air filter kit can not be installed on vehicles that were not ordered / produced with this option. This document also reinforces, the vehicles that did have the kit ordered and installed, a…
• 10200095May 7, 2021Body and structure. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to paint concerns with the front and/or rear fascias.
• 10199253May 7, 2021Electrical system. This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10198862May 7, 2021Engine cooling. This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10200102May 6, 2021Electrical system, Back-over prevention (rear camera). This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display.
• 10199249May 6, 2021Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10198858May 6, 2021Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10197317May 5, 2021Electrical system. Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
• 10200104May 4, 2021Equipment. This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
• 10199271May 3, 2021Engine. This service bulletin provides diagnostic information for a customer concern of engine vibration.
• 10199265May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10199238May 3, 2021Engine, Electrical system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10198880May 3, 2021Engine cooling. This service bulletin provides diagnostic information for a customer concern of engine vibration.
• 10198874May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10198847May 3, 2021Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10194117Apr 30, 2021Transmission and drivetrain. This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set.
• 10194079Apr 30, 2021Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10193477Apr 29, 2021Electrical system. This Preliminary information communicates to the technition instructions to replace the particulate matter sensor for a P1488 and to use the special labor operation for tracking purposes.
• 10194114Apr 23, 2021Equipment. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
• 10194090Apr 23, 2021Transmission and drivetrain. This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10195126Apr 22, 2021Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10195157Apr 19, 2021Equipment. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front center floor console appearance and/or cup holder door function having issues.
• 10193457Apr 19, 2021Suspension, Electronic stability control. This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated.
• 10194101Apr 16, 2021Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
• 10193455Apr 16, 2021Electrical system. This Preliminary information communicates 2 diagnostic tips for the illuminated sill plate lights not working after installation
• 10194124Apr 15, 2021Equipment. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
• 10194097Apr 15, 2021Back-over prevention (rear camera). This service bulletin provides repair information to correct customer concerns of radio software issues with Radio software update 382.
• 10194091Apr 15, 2021Equipment. This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
• 10194081Apr 13, 2021Equipment. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10195128Apr 9, 2021Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10193447Apr 9, 2021Equipment. This Preliminary information communicates to the dealer technician that the valve body Part Unique Number (PUN) may contain the letter O or the number 0.
• 10194084Apr 8, 2021Equipment. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
• 10195155Apr 7, 2021Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Liftgate Ajar Lamp illuminated on Driver Information Center (DIC) with the Liftgate being closed.
• 10194106Apr 7, 2021Back-over prevention (rear camera), Other or unknown. This technical bulletin provides repair information to correct a customer concern of Incorrect Rear View Displayed with Trailer Attached During Backing Event.
• 10194102Apr 7, 2021Back-over prevention (rear camera). This technical bulletin provides repair information to correct a customer concern of a buzz or rattle type noise heard coming from A-pillar area.

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