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SuspensionPart report

2004 Cadillac Escalade EXT Suspension Problems

Complaints
1about this part
Share
9%of 11 total for the year
Median mileage
106,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 1 complaints about the suspension of the 2004 Cadillac Escalade EXT, 9% of the 11 complaints for this model year. Where a mileage was given, the median is 106,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2004 Cadillac Escalade Ext. The contact stated that while driving approximately 3 MPH, the rear shocks snapped without warning. The vehicle was taken to a private mechanic where it was diagnosed that the rear suspension system needed to be replaced. The contact mentioned that the failure occurred several times. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 106,000 and the current mileage was 127,000.”

NHTSA complaint #10501189, filed 2013-03, 106,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
200419%

Other parts of the 2004 Cadillac Escalade EXT

Electrical system
5 complaints
Brakes
3 complaints
Air bags
1 complaints
Engine
1 complaints
Equipment
1 complaints
Fuel system
1 complaints
Transmission and drivetrain
1 complaints

← All problems reported for the 2004 Cadillac Escalade EXT

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology