2004 Cadillac Escalade EXT Technical Service Bulletins

75 technical service bulletins (TSBs) are on record for the 2004 Cadillac Escalade EXT. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10115913Oct 10, 2016Electrical system, Air bags. All applicable vehicle applications are without Electronic Accessory Control System option. This communication is to return unsold inventory because some product sold in 2016 may not have coil harness wound in a centered condition as an assembly aid.
• 10114431Feb 23, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10096026Feb 11, 2016Equipment. This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10113664May 29, 2015Transmission and drivetrain. This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470Apr 17, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113722Mar 2, 2015Equipment. This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
• 10113720Mar 2, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114352Jan 15, 2015Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10054261Sep 1, 2014Brakes. Chevrolet/gmc/cadillac: anytime hydraulic brake pipes assembly need replacing, pre-formed and pre-flared brake pipes are available, except rear axle crossover pipe. Model 1999-2007 silverado, sierra, 2000-2006 escalade models, avalanche, suburban, tahoe, yukon models. *pe updated 7/18/14. *pe updated 12/9/14.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10044941Jul 1, 2014Tires, Steering. General motors: diagnosing power steering concerns. In rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js updated 09/02/14
• 10112069May 14, 2014Engine, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10112034Jan 28, 2014Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112009Jan 21, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10113494Aug 19, 2013Equipment, Engine cooling. This informational bulletin provides information on close-coupled converter and engine replacement.
• 10113483Aug 5, 2013Tires. This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
• 10113059Jun 24, 2013Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10052488Jun 16, 2013Suspension. Gm: if the service suspension system is displayed on the dic, the trim height may be incorrect, loose compressor inlet hose, or the compressor self test may be inoperative. Also included suburban ld my 2001-2013, yukon denali xl my 2013, yukon xl ld 2001-2013
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10112737Jan 23, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.
• 10112697Dec 27, 2012Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112655Dec 12, 2012Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10112614Nov 29, 2012Equipment. This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.
• 10112600Nov 26, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the…
• 10112546Nov 6, 2012Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10112523Oct 30, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with…
• 10112519Oct 29, 2012Wheels, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Technician should be advised to not clean the purged grease from the area immediately on or adjacent to the seals because this grease provides additional protection.
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10043536Apr 1, 2012Equipment. Buick/cadillac/chevrolet/gmc/oldsmobile: if blower motor is set to any speed position and when key is off, it becomes inoperative and may still be inoperative after key is turned on. *pe updated on 5/1/12.
• 10037570Apr 1, 2012Body and structure. Gm: on some truck models there is some frame corrosion. *rm updated on 5/2/2012.
• 10036545Oct 1, 2010Steering. Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. Do not replace entire steering gear for pitman seal leak. Technicians have been replacing entire steering gears due to not being able to service just leaking pitman shaft seal. *pe updated 5/9/11.
• 10027804Nov 1, 2008Electrical system, Equipment. General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09.
• 10026804Oct 1, 2008Transmission and drivetrain. Gmc: fluid leak from transmission oil cooler lines due to corrosion. All 2000-2006 light duty trucks equipped with the light duty automatic transmission.
• 10025770Sep 5, 2008Equipment. Some customers may comment on various hvac concerns including temperature doors defaulting to full hot position or unable to obtain defrost position.

← All problems reported for the 2004 Cadillac Escalade EXT