2021 Cadillac Escalade NA Problems
- Complaints
- 17filed with NHTSA
- Median mileage
- 514miles, 5 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Sources: NHTSA records for the 2021 Cadillac Escalade NA (complaints, recalls, investigations). Report an error
NHTSA recorded 17 consumer complaints for the 2021 Cadillac Escalade NA. The part named most often is engine, with 7 complaints (41% of the total), followed by brakes (3) and electrical system (3). 5 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 514 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 4 recall campaigns and 817 technical service bulletins for this model year. Engine complaints overlap with 38 technical service bulletins filed under the same part. Brakes complaints overlap with 23 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine7 41%
- Brakes3 18%
- Electrical system3 18%
- Exterior lighting2 12%
- Other or unknown2 12%
- Air bags1 5.9%
- Lane departure1 5.9%
- Seat belts1 5.9%
- Body and structure1 5.9%
Also reported: Transmission and drivetrain (1).
Example complaints
Engine: “While driving within the speed limit of approximately 65 MPH on a 3 lane highway on route 476 in pennsylvania, the ability to accelerate or maintain speed was inexplicably disabled. I was forced to attempt to move the vehicle across multiple lanes in an effort to reach the breakdown lane. Seconds after reaching the breakdown lane, the engine shut down. The vehicle was towed from the scene on a flatbed and was transported to holman Cadillac in marlton new jersey. I am without a vehicle and no loaners were available. I am reporting this hazardous incident for your records. …”
NHTSA complaint #11415747, filed 2021-05, 40 milesBrakes: “4/24/2022 Vehicle locks in neutral in major roads as your driving And motor seized I have several videos last night as of 5/01/2022 vehicle locked into park as I was going 50 miles with oncoming traffic I was in fear of danger thank god was able to pull off into side ditch”
NHTSA complaint #11467100, filed 2022-06Electrical system: “5/19/2021, Engine Vibrating, vehicle stall, 3 days repair. Ignition wiring bad/ replaced 5/28/2021, Engine Vibrating, Vehicle stop running, 3 day repair/electric module burn/temporary repair by Georgia car dealer. 6/3/2021 taken to NY dealer to repair 5/28/2021 problems, 15 Day to repair. 10/12/2021 Engine vibrating, passenger compartment filled with smoke, valve lifter crack, vehicle parked on dealers parking lot for 15 day, has not been repair. Vehicle has spent 35 total days in car dealers for different engine problems. On all occasions dashboard has gong haywire. …”
NHTSA complaint #11438218, filed 2021-10Exterior lighting: “The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 22V827000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool showed no present recall.”
NHTSA complaint #11515958, filed 2023-04Mileage when problems were reported
100% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 40 and 2,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Recalls and investigations
- 21V739000Sep 23, 2021Fuel system, gasoline › Delivery › Fuel pump › Control/drive moduleCovers: Cadillac Escalade NA 2021, Chevrolet Tahoe 2021, GMC Yukon 2021 +4 more
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt…
- 21V455000Jun 17, 2021Steering › Steering control moduleCovers: Cadillac Escalade NA 2021, Chevrolet Tahoe 2021, GMC Yukon 2021 +3 more
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
- 20V811000Dec 23, 2020Seat belts › Critical fastenersCovers: Cadillac Escalade NA 2021, Chevrolet Bolt EV 2020, Tahoe 2021 +15 more
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500…
- 20V790000Dec 17, 2020Electrical system › Instrument cluster/panelCovers: Cadillac Escalade NA 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is…
Recall details for the 2021 Cadillac Escalade NA → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 817 on record; the latest 10 are shown.
- 11000163May 1, 2024Other or unknown. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11000158May 1, 2024Other or unknown, Seats. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product…
- 11000164Apr 30, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long…
- 11000162Apr 30, 2024Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to…
- 11000160Apr 30, 2024Other or unknown. This service bulletin provides information on proper use of floor mats.
- 11000157Apr 26, 2024Electrical system. This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
- 11000120Apr 26, 2024Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- 11000119Apr 26, 2024Suspension, Engine, Transmission and drivetrain. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254395Apr 25, 2024Electrical system, Engine cooling. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
- 10253770Apr 18, 2024Wheels. This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
Other model years of the Cadillac Escalade NA
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 17 | 514 | 4 | — | — | — | Falling |
All Cadillac Escalade NA model years
Frequently asked questions
How many NHTSA complaints does the 2021 Cadillac Escalade NA have?
NHTSA recorded 17 consumer complaints for the 2021 Cadillac Escalade NA as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Cadillac Escalade NA is reported most often?
Engine is named most often, in 7 complaints (41% of the total), followed by brakes with 3.
Has the 2021 Cadillac Escalade NA been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2021 Cadillac Escalade NA reported?
Among the 5 complaints that include a mileage, the median is 514 miles and the middle half falls between 40 and 2,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.