2021 Cadillac Escalade NA Technical Service Bulletins

817 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade NA. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000163May 1, 2024Other or unknown. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11000158May 1, 2024Seats, Other or unknown. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 11000164Apr 30, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11000162Apr 30, 2024Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11000160Apr 30, 2024Other or unknown. This service bulletin provides information on proper use of floor mats.
• 11000157Apr 26, 2024Electrical system. This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
• 11000120Apr 26, 2024Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 11000119Apr 26, 2024Engine, Suspension, Transmission and drivetrain. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10254395Apr 25, 2024Electrical system, Engine cooling. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
• 10253770Apr 18, 2024Wheels. This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10254014Apr 16, 2024Electrical system, Equipment. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10253527Apr 10, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253528Apr 8, 2024Electrical system, Brakes, Equipment. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
• 10253526Apr 8, 2024Equipment, Wheels. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
• 10252976Apr 2, 2024Transmission and drivetrain, Electrical system. This technical bulletin provides a procedure to program the TCM and replace the control valve body if the conditions are found to be the cause of the failure of the valve body.
• 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252745Mar 27, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10253111Mar 26, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
• 10252774Mar 26, 2024Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10252778Mar 25, 2024Transmission and drivetrain. This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
• 10253098Mar 21, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10252126Mar 21, 2024Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10252125Mar 21, 2024Engine cooling. This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
• 10252124Mar 21, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10252117Mar 18, 2024Transmission and drivetrain, Electrical system. This technical bulletin provides a procedure to program the TCM and replace the control valve body if the conditions are found to be the cause of the failure you the valve body.
• 10252107Mar 18, 2024Fuel system, Equipment. This technical bulletin provides a procedure replace the tappet that is located on the fuel door.
• 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251888Mar 11, 2024Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10251889Mar 10, 2024Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10253071Mar 7, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10251638Mar 7, 2024Fuel system. This bulletin advises the tech that there are extra characters on the fuel injector and to ignore the last numbers when identifying flow rate.
• 10253061Mar 4, 2024Brakes, Fuel system. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
• 10251635Mar 4, 2024Equipment. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10251355Feb 26, 2024Engine cooling. This service bulletin provides a procedure to replace the valve lifter and guides to correct customer concerns of Poor Engine Performance, Engine Misfires, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 Set.
• 10251353Feb 26, 2024Transmission and drivetrain. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
• 10251714Feb 23, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10250789Feb 23, 2024Engine cooling. This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10251708Feb 21, 2024Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10250582Feb 14, 2024Transmission and drivetrain, Steering, Equipment, Electrical system. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10250566Feb 14, 2024Electrical system, Equipment. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10250747Feb 12, 2024Electrical system, Engine cooling. This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
• 10250514Feb 9, 2024Electrical system, Forward collision avoidance, Vehicle speed control. This informational bulletin provides information on when the customer engage SuperCruise, their vehicle will immediately veer to the left and center itself on the left-hand lane line. During normal driving and/or if normal/adaptive cruise is used a pull may not be noticed.
• 10250505Feb 7, 2024Fuel system, Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10250503Feb 7, 2024Engine cooling. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10250507Feb 5, 2024Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10250347Feb 2, 2024Engine cooling, Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10250350Feb 1, 2024Seats. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
• 10250276Jan 30, 2024Electrical system, Equipment. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.

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