2021 Cadillac Escalade NA Technical Service Bulletins

817 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade NA. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244205Sep 26, 2023Electrical system, Fuel system, Engine cooling, Equipment. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244180Sep 22, 2023Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243982Sep 20, 2023Engine cooling, Transmission and drivetrain. This informational bulletin provides graphs to help identify possible issues that may cause shaking and shudders and what may be the cause of said issue.
• 10244179Sep 18, 2023Visibility (wipers, defrost, mirrors), Equipment. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
• 10243755Sep 11, 2023Equipment. This technical bulletin provides a procedure to correct the condition of Accessory Roof Rack Cross Rail, Luggage Carrier Cross Rail Key Stuck in Lock, Lock Stuck or Inoperable.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10242935Sep 7, 2023Engine cooling. This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242936Sep 5, 2023Equipment, Electrical system, Exterior lighting. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242309Aug 24, 2023Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242263Aug 22, 2023Electrical system, Transmission and drivetrain. This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242240Aug 15, 2023Transmission and drivetrain. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10242202Aug 11, 2023Engine cooling, Electrical system. This informational bulletin advises the tech the possible causes of the DTCs that set and how to maintenance the issue.
• 10242298Aug 10, 2023Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10242204Aug 10, 2023Engine cooling. This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 10242070Aug 10, 2023Engine cooling, Electrical system. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10242061Aug 7, 2023Steering, Engine cooling, Transmission and drivetrain, Suspension. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10241859Aug 2, 2023Engine cooling. This Informational bulletin advises the technician of possible areas the oil may leak from the engine.
• 10241418Aug 2, 2023Engine cooling, Fuel system. This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10241858Aug 1, 2023Engine cooling, Electrical system. This bulletin advises the technician of a possible coolant hose that might be kinked causing the customer concern.
• 10241853Aug 1, 2023Engine cooling, Fuel system. This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
• 10241503Aug 1, 2023Electrical system, Fuel system. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
• 10241502Aug 1, 2023Engine cooling, Fuel system. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 10241417Aug 1, 2023Engine cooling, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10241416Aug 1, 2023Fuel system. This service bulletin provides information on availability of Diesel Fuel additives.
• 10241415Aug 1, 2023Equipment. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 10240451Aug 1, 2023Electrical system. '(There may be future updates under this same release number.) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the overall vehicle software update process. Better Never Stops™
• 10240363Jul 31, 2023Transmission and drivetrain. This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
• 10240361Jul 31, 2023Engine cooling, Electrical system. This informational bulletin provides a way for the technician to identify if the ECM has been modified.
• 10240359Jul 31, 2023Engine cooling, Electrical system. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10239647Jul 21, 2023Transmission and drivetrain. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
• 10239747Jul 20, 2023Seats. This technical bulletin provides a procedure to correct the condition of Second Row Seat Loose and/or Clicking.
• 10239672Jul 20, 2023Body and structure, Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of Articulating Running Board Inoperable.
• 10240793Jul 18, 2023Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
• 10239755Jul 17, 2023Seat belts. This service bulletin provides information on availability for a seat belt extender.
• 10239694Jul 17, 2023Seat belts, Electrical system, Air bags. This technical bulletin provides a procedure to correct the condition of Service Restraint System Message / Air Bag Warning MIL / DTC B14DC Set.
• 10239658Jul 17, 2023Equipment. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
• 10239633Jul 14, 2023Engine cooling. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
• 10240786Jul 13, 2023Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10239645Jul 12, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on Over the Air (OTA) and In Market Enhancement (IME) FAQs.
• 10239638Jul 12, 2023Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10239124Jun 30, 2023Body and structure. This service bulletin provides information on Paintless Dent Repair Process.

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