2004 Cadillac Escalade Air bags Problems
- Complaints
- 7about this part
- Share
- 10%of 69 total for the year
- Median mileage
- 115,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the air bags of the 2004 Cadillac Escalade, 10% of the 69 complaints for this model year. Where a mileage was given, the median is 115,000 miles. 6 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was in an mva on nov. 1, 2011 that totaled my 2004 Escalade. None of the airbags deployed, despite damage to all sides of the automobile, including front end impact. The car actually rolled. The frame was bent and the front hit an embankment nose first with great impact. I suffered several injuries, including head trauma.”
NHTSA complaint #10436436, filed 2011-11, 130,000 miles“I have a serious safety concern for older model Cadillac Escalade's air bags. I own a 2004 Cadillac Escalade that has been well maintained. The airbags were deployed at full speed without cause while I was parked, idling. If I was driving, I could have been killed or caused other innocent people to be killed or injured. This defect has me wondering if this will be a safety issue for others with this vehicle. Gm is currently committed to only inspect the vehicle at this time. My expectation is that they define root cause and repair the vehicle to a safe reliable vehicle.”
NHTSA complaint #10681142, filed 2015-02, 110,000 miles“On july 16th, 2005; I was involved in a life changing, single vehicle auto accident. I struck a hill with the front right side of the vehicle with enough excessive force to flip this Cadillac Escalade head first. The Escalade flipped twice, impacting the front of the vehicle and landing up side down. Astonishingly, out of the four air bags in this vehicle, not one of them deployed. I purchased this 2004 Escalade brand new and at the time of the accident it only had 15,000 miles. The vehicle is a total loss and it is utterly unbelievable that the air bags did not deploy. …”
NHTSA complaint #10152700, filed 2006-03, 15,000 miles“The contact owned a 2004 Cadillac Escalade. While driving approximately 30 MPH, the driver lost control of the vehicle and crashed into a brick wall. During the crash, the air bags deployed, but did not inflate. In addition, the front and rear seat belts malfunctioned and did not secure the passengers. The driver sustained a left leg laceration and left shoulder injury. The front passenger sustained injuries to the chest and right knee and the rear passenger sustained five fractured vertebrae. No further information was available. The vehicle was destroyed and towed. A police report was filed. …”
NHTSA complaint #11020884, filed 2017-08, 120,000 miles“Involved in a horrific auto accident with other vehicle. Hit in front passenger & front part of vehicle (by radiator area) at high speed. Est.speed approx. 45-55 MPH with no skid marks, other vehicle stopped when it hit us. New GM/Escalade-SUV/ 04-with 11,000 miles, bought new declared total loss, with apparent serious frame damage/bent 12 in. And found stress crk. Should give an idea high speed other vehicle traveling. 8-10 seconds from impact, onstar came on automatically, they recd. Emergency message via satellite, vehicle had been in a serious mva and air bags deployed. …”
NHTSA complaint #10125145, filed 2005-06Related service bulletins
- 10115913Oct 10, 2016All applicable vehicle applications are without Electronic Accessory Control System option. This communication is to return unsold inventory because some product sold in 2016 may…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 1% |
| 2022 | 1 | 1% |
| 2021 | 1 | 1% |
| 2016 | 6 | 7% |
| 2015 | 3 | 3% |
| 2014 | 5 | 25% |
| 2013 | 3 | 16% |
| 2012 | 2 | 10% |
| 2011 | 34 | 69% |
| 2010 | 21 | 55% |
| 2009 | 24 | 41% |
| 2008 | 74 | 54% |
| 2007 | 116 | 50% |
| 2006 | 3 | 16% |
| 2005 | 10 | 23% |
| 2004 | 7 | 10% |
| 2003 | 5 | 6% |
| 2002 | 3 | 3% |
| 2000 | 7 | 10% |
| 1999 | 1 | 3% |
Other parts of the 2004 Cadillac Escalade
20 complaintsBrakes
19 complaintsSeats
6 complaintsExterior lighting
5 complaintsFuel system
5 complaintsOther or unknown
5 complaintsSteering
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
4 complaintsEngine
3 complaintsEquipment
3 complaintsSeat belts
3 complaints
← All problems reported for the 2004 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology