2004 Cadillac Escalade Seats Problems
- Complaints
- 6about this part
- Share
- 9%of 69 total for the year
- Median mileage
- 104,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the seats of the 2004 Cadillac Escalade, 9% of the 69 complaints for this model year. Where a mileage was given, the median is 104,000 miles. 3 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2004 Cadillac Escalade. While driving 65 MPH, rear passenger seat became hot and caught on fire. The contact was able to pull over and extinguish the fire. There were no injuries. The vehicle was not diagnosed or repaired. The vehicle was not destroyed, only the seat. The manufacturer was made aware of the failure. The failure mileage was 232,000.”
NHTSA complaint #10944125, filed 2017-01, 232,000 miles“The contact stated while riding in the passenger seat, the seat heater electrically shocked the passenger resulting in second degree burns to the back. The vehicle was taken to the dealer for inspection who replaced the heating system in the back support of the seat.”
NHTSA complaint #10155504, filed 2006-04, 14,000 miles“The contact owns a 2004 Cadillac Escalade. He stated that the passenger rear seat caught fire due to the seat warmer that was activated on its own. He smelled smoke and then noticed the flames. He was able to unplug the seat warmer from underneath the seat; however, there were damages to the seat, pillow and a blanket. The dealer was contacted and they stated that they would give him a call; however, he has not received any response. The dealer also stated that the repair for the failure is covered per the warranty. There have been no repairs. …”
NHTSA complaint #10298778, filed 2010-01, 104,000 miles“Bad lease on 2004 Cadillac Escalade customer states that the car was damaged at purchase and was not told and wants a reimbursement**cc the consumer and his wife complained of the poorly designed leather seats. The seats were frayed. The cd p layer had to be replaced because it didn't recognize the discs. The consumer also complained about the paint peeling. The driver side door mirror light was inoperative. The dealer replaced the bulb. (lawyer wrote in on behalf of complaints).”
NHTSA complaint #10194290, filed 2007-06Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2019 | 1 | 4% |
| 2018 | 1 | 5% |
| 2017 | 1 | 2% |
| 2016 | 1 | 1% |
| 2015 | 1 | 1% |
| 2010 | 1 | 3% |
| 2009 | 3 | 5% |
| 2008 | 7 | 5% |
| 2007 | 10 | 4% |
| 2004 | 6 | 9% |
| 2003 | 3 | 4% |
| 2002 | 6 | 5% |
| 2000 | 3 | 4% |
| 1999 | 5 | 13% |
Other parts of the 2004 Cadillac Escalade
20 complaintsBrakes
19 complaintsAir bags
7 complaintsExterior lighting
5 complaintsFuel system
5 complaintsOther or unknown
5 complaintsSteering
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
4 complaintsEngine
3 complaintsEquipment
3 complaintsSeat belts
3 complaints
← All problems reported for the 2004 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology