2017 Cadillac Escalade Electrical system Problems
- Complaints
- 9about this part
- Share
- 18%of 51 total for the year
- Median mileage
- 9,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the electrical system of the 2017 Cadillac Escalade, 18% of the 51 complaints for this model year. Where a mileage was given, the median is 9,300 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sporadically when driving the car, turning the wheel hard left or right the message will flash service stabilitrak while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. This lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored. Vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating we cannot recreate the issue so we have no fix . …”
NHTSA complaint #11181516, filed 2019-02, 16,000 miles“The contact owns a 2017 Cadillac Escalade. The contact stated while driving 55 MPH, the touch screen monitor started jumping up and down and sporadically going in and out while the contact was attempting to use the GPS. Additionally, the hands free and answer screen was inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the monitor was faulty and needed to be replaced. The contact was informed that the repair would be an out of pocket expense since the vehicle was no longer under warranty. The vehicle was not repaired. …”
NHTSA complaint #11438877, filed 2021-11, 38,000 miles“The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they can do. The problem seems to occur wen the vehicle has been driving for 2 or more hours then goes away if the vehicle has sat for a few days.”
NHTSA complaint #11489046, filed 2022-10“Battery terminals going from battery to power distribution panel on top of battery, crimps bad/corroded causing intermittent connection and overcharging the battery by providing false voltages to alternator,”
NHTSA complaint #11648599, filed 2025-03“on 5/15/25 at approx. 11am the vehicle was seen with smoke rolling out of the doors and windows, which were all closed. The vehicle had been parked since approx. 8am that day. Once the FD had the fire knocked down, they found that a seat belt retractor module, replaced in 1/2025, was most likely the cause for the fire and damage. The locking mechinisms were metled and unable to open either the driver door (where the fire had occured) or the front passenger door. The FD was only able to gain initial access to the vehicle by breaking out the driver window and the back passenger window. …”
NHTSA complaint #11662455, filed 2025-05Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013149Jan 17, 2025This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 10% |
| 2025 | 6 | 29% |
| 2024 | 8 | 15% |
| 2023 | 16 | 11% |
| 2022 | 8 | 9% |
| 2021 | 9 | 12% |
| 2020 | 1 | 7% |
| 2019 | 1 | 4% |
| 2018 | 3 | 14% |
| 2017 | 9 | 18% |
| 2016 | 15 | 17% |
| 2015 | 15 | 15% |
| 2014 | 8 | 40% |
| 2013 | 4 | 21% |
| 2012 | 9 | 45% |
| 2011 | 2 | 4% |
| 2010 | 5 | 13% |
| 2009 | 14 | 24% |
| 2008 | 23 | 17% |
| 2007 | 34 | 15% |
| 2006 | 5 | 26% |
| 2005 | 11 | 26% |
| 2004 | 20 | 29% |
| 2003 | 23 | 28% |
| 2002 | 16 | 14% |
| 2000 | 7 | 10% |
| 1999 | 3 | 8% |
Other parts of the 2017 Cadillac Escalade
22 complaintsTransmission and drivetrain
12 complaintsBrakes
9 complaintsOther or unknown
7 complaintsVehicle speed control
4 complaintsBody and structure
3 complaintsElectronic stability control
2 complaintsSteering
2 complaintsSuspension
2 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaintsFuel system
1 complaints
← All problems reported for the 2017 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology