2017 Cadillac Escalade Other or unknown Problems
- Complaints
- 7about this part
- Share
- 14%of 51 total for the year
- Median mileage
- 30,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the other or unknown of the 2017 Cadillac Escalade, 14% of the 51 complaints for this model year. Where a mileage was given, the median is 30,800 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have had onstar for many years because of their advertisements concerning accidents that involve going off the road and not being found for days. I was traveling on I-81 and went into a ravine hit multiple trees and according to several witnesses flipped multiple times. All airbags deployed before this happened . My onstar did not activate. Fortunately as I stated there were witnesses that called 911 and located my vehicle not onstar . When I called to cancel my subscription they wanted to know why since they had no idea that my vehicle was demolished beyond recognition. …”
NHTSA complaint #11230449, filed 2019-07, 27,600 miles“While stationary the hatchback will auto close randomly while a person is loading or unloading and does not stop or sense a person is there. It occurs at least once a month. It happens whether you have the fob on your body and when it's not. The hatchback will without warning begin to close while your head or body parts are in the way.”
NHTSA complaint #11258788, filed 2019-09, 34,000 miles“I am the owner of a 2017 Cadillac Escalade and am reporting premature and widespread deterioration of the factory exterior paint/clear coat. The condition is present over large areas of the roof and hood and is not limited to normal isolated scratches or rock chips. The finish has developed extensive hazing/cloudiness and a severe pattern of surface deterioration that is particularly visible in direct sunlight. I am concerned this may be related to the known paint/clear-coat problems reported on 2015–2020 Cadillac Escalade vehicles. …”
NHTSA complaint #11760938, filed 2026-08“The vehicle has experienced premature factory paint and clear coat delamination across the main roof panel structure. This is not cosmetic weathering; it is a latent factory application defect where the clear coat chemically failed to bond to the substrate. The resulting delamination has left raw structural metal exposed, leading to rapid substrate oxidation and structural degradation of the roof panel sheet metal. …”
NHTSA complaint #11739170, filed 2026-05“Cadillac Cue system has stopped working. GM will not replace but is aware of the issues with the faulty system. Screen has been checked by the dealership. They indicate that they are aware of the issues with the system but no recall has been issued. Because this controls many functions of the vehicle, it's safety issue. Consumers should not have to pay the costs to have this issue resolved.”
NHTSA complaint #11424481, filed 2021-07Related service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037550Sep 21, 2026This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026PI to help diagnose A/C concern
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11028700Feb 5, 2026This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
- 11027698Jan 16, 2026This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with…
- 11027689Jan 12, 2026This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 8% |
| 2025 | 3 | 14% |
| 2024 | 4 | 8% |
| 2023 | 10 | 7% |
| 2022 | 6 | 7% |
| 2021 | 6 | 8% |
| 2019 | 3 | 12% |
| 2018 | 2 | 9% |
| 2017 | 7 | 14% |
| 2016 | 14 | 16% |
| 2015 | 17 | 17% |
| 2014 | 2 | 10% |
| 2013 | 1 | 5% |
| 2012 | 3 | 15% |
| 2011 | 5 | 10% |
| 2010 | 3 | 8% |
| 2009 | 4 | 7% |
| 2008 | 6 | 4% |
| 2007 | 12 | 5% |
| 2006 | 2 | 11% |
| 2004 | 5 | 7% |
| 2003 | 5 | 6% |
| 2002 | 6 | 5% |
| 2000 | 2 | 3% |
Other parts of the 2017 Cadillac Escalade
22 complaintsTransmission and drivetrain
12 complaintsBrakes
9 complaintsElectrical system
9 complaintsVehicle speed control
4 complaintsBody and structure
3 complaintsElectronic stability control
2 complaintsSteering
2 complaintsSuspension
2 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaintsFuel system
1 complaints
← All problems reported for the 2017 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology