2019 Cadillac Escalade Suspension Problems
- Complaints
- 3about this part
- Share
- 12%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the suspension of the 2019 Cadillac Escalade, 12% of the 25 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car.”
NHTSA complaint #11615733, filed 2024-09“This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.”
NHTSA complaint #11553368, filed 2023-11Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017424Apr 3, 2025This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 5% |
| 2023 | 1 | 1% |
| 2022 | 2 | 2% |
| 2021 | 1 | 1% |
| 2019 | 3 | 12% |
| 2018 | 2 | 9% |
| 2017 | 2 | 4% |
| 2016 | 8 | 9% |
| 2015 | 9 | 9% |
| 2014 | 2 | 10% |
| 2011 | 2 | 4% |
| 2009 | 3 | 5% |
| 2008 | 3 | 2% |
| 2007 | 12 | 5% |
| 2005 | 2 | 5% |
| 2004 | 3 | 4% |
| 2003 | 1 | 1% |
| 2002 | 8 | 7% |
| 2000 | 2 | 3% |
| 1999 | 6 | 15% |
Other parts of the 2019 Cadillac Escalade
17 complaintsOther or unknown
3 complaintsElectrical system
1 complaintsExterior lighting
1 complaintsSeats
1 complaintsBody and structure
1 complaintsTransmission and drivetrain
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2019 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology