2021 Cadillac Escalade Suspension Problems
- Complaints
- 1about this part
- Share
- 1%of 78 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the suspension of the 2021 Cadillac Escalade, 1% of the 78 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving my 2021 Cadillac Escalade to Utah, the engine completely locked up and failed without warning. The vehicle had to be towed to a GM-authorized dealership. Upon inspection, the dealership confirmed the failure was directly related to an active safety recall on the vehicle. Prior to the failure, there were no check engine lights or no other warning lamps, messages, or symptoms. The failure occurred suddenly and without additional notice. …”
NHTSA complaint #11678340, filed 2025-08Related service bulletins
- 11024335Sep 6, 2025This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- 11022032May 5, 2025This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015606Mar 5, 2025This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
- 11014636Feb 27, 2025This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors…
- 11014635Feb 27, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system…
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11014299Feb 13, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system…
- 11013392Jan 29, 2025This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 5% |
| 2023 | 1 | 1% |
| 2022 | 2 | 2% |
| 2021 | 1 | 1% |
| 2019 | 3 | 12% |
| 2018 | 2 | 9% |
| 2017 | 2 | 4% |
| 2016 | 8 | 9% |
| 2015 | 9 | 9% |
| 2014 | 2 | 10% |
| 2011 | 2 | 4% |
| 2009 | 3 | 5% |
| 2008 | 3 | 2% |
| 2007 | 12 | 5% |
| 2005 | 2 | 5% |
| 2004 | 3 | 4% |
| 2003 | 1 | 1% |
| 2002 | 8 | 7% |
| 2000 | 2 | 3% |
| 1999 | 6 | 15% |
Other parts of the 2021 Cadillac Escalade
46 complaintsEngine cooling
10 complaintsTransmission and drivetrain
10 complaintsElectrical system
9 complaintsFuel system
8 complaintsOther or unknown
6 complaintsForward collision avoidance
5 complaintsSeat belts
3 complaintsBrakes
2 complaintsExterior lighting
2 complaintsLane departure
2 complaintsSteering
2 complaints
← All problems reported for the 2021 Cadillac Escalade
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology