2020 Cadillac Escalade Technical Service Bulletins

756 technical service bulletins (TSBs) are on record for the 2020 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
• 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
• 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
• 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
• 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11029950Mar 2, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
• 11028700Feb 5, 2026Other or unknown. This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
• 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
• 11027697Jan 16, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
• 11027701Jan 14, 2026Other or unknown. This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
• 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 11024460Oct 18, 2025Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
• 11024455Oct 17, 2025Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
• 11024439Oct 4, 2025Other or unknown. The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
• 11023157Sep 9, 2025Other or unknown. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
• 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
• 11024330Sep 6, 2025Engine. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
• 11022084Aug 14, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11021792Aug 7, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
• 11020809Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
• 11019670Jun 20, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert…
• 11019829Jun 18, 2025Other or unknown. This PI communicates a procedure to clean oil leaking from the rain sensor.
• 11019845Jun 17, 2025Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
• 11019591Jun 17, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert…
• 11019823Jun 10, 2025Other or unknown. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
• 11019693Jun 9, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11026104Jun 7, 2025Wheels. This service bulletin provides information on Tire Sidewall Irregularities.
• 11026017Jun 5, 2025Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 11019074May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019073May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019072May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11024485May 15, 2025Engine. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 11023051May 8, 2025Forward collision avoidance. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
• 11020254May 7, 2025Engine. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 11019503Apr 18, 2025Engine. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
• 11019516Apr 17, 2025Steering, Suspension, Transmission and drivetrain. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
• 11016990Apr 12, 2025Other or unknown. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 11019017Apr 10, 2025Electrical system. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
• 11017839Apr 8, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11017595Apr 3, 2025Electrical system. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
• 11017424Apr 3, 2025Suspension. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
• 11017244Mar 31, 2025Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11017263Mar 25, 2025Engine. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
• 11017255Mar 25, 2025Steering, Transmission and drivetrain, Electrical system. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 11016163Mar 25, 2025Other or unknown. This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
• 11017207Mar 21, 2025Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11017173Mar 21, 2025Fuel system, Steering, Brakes. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
• 11017016Mar 14, 2025Wheels. This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

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