2020 Cadillac Escalade Technical Service Bulletins

755 technical service bulletins (TSBs) are on record for the 2020 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11010545Oct 9, 2024Other or unknown. This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010566Oct 8, 2024Body and structure. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 11010493Oct 5, 2024Body and structure, Other or unknown. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11010490Oct 5, 2024Engine. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11011420Oct 4, 2024Other or unknown. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 11010488Oct 3, 2024Other or unknown. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 11010421Oct 3, 2024Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11010495Oct 2, 2024Other or unknown. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 11010491Oct 2, 2024Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11011406Oct 1, 2024Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 11009532Sep 27, 2024Engine. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531Sep 27, 2024Engine. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009529Sep 26, 2024Engine. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on hearing one or more of the following noises coming from the front of the vehicle during a cold start and/or while in operation.
• 11009764Sep 21, 2024Other or unknown, Body and structure. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009760Sep 21, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11009756Sep 17, 2024Engine, Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009088Sep 16, 2024Transmission and drivetrain. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 11007805Sep 16, 2024Engine. This Preliminary information communicates to the dealer, a potential rough running condition following an autostop event that is caused by the incorrect crankshaft position sensor.
• 11009039Sep 14, 2024Other or unknown. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11007788Sep 14, 2024Transmission and drivetrain. This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
• 11007780Sep 13, 2024Transmission and drivetrain. This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
• 11007771Sep 13, 2024Transmission and drivetrain. This Preliminary information communicates diagnostic information for vehicles with transmission noise.
• 11007761Sep 13, 2024Brakes. This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
• 11007744Sep 12, 2024Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007743Sep 12, 2024Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 11007703Sep 11, 2024Transmission and drivetrain. This Preliminary information communicates diagnostic information for vehicles with transmission noise
• 11007687Sep 11, 2024Other or unknown. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 11009037Sep 10, 2024Other or unknown. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008956Sep 9, 2024Other or unknown. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007196Sep 6, 2024Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 11008898Aug 27, 2024Other or unknown. The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined…
• 11007936Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935Aug 22, 2024Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11008906Aug 19, 2024Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11007721Aug 16, 2024Electrical system, Engine. This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11006500Aug 16, 2024Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane…
• 11006317Aug 13, 2024Seats. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
• 11006293Aug 13, 2024Electrical system. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
• 11007202Aug 9, 2024Fuel system. This bulletin advises the tech that there are extra characters on the fuel injector and to ignore the last numbers when identifying flow rate.
• 11006682Aug 9, 2024Other or unknown. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11007155Aug 8, 2024Engine. This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 11007115Aug 8, 2024Engine. This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007121Aug 7, 2024Engine. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007095Aug 7, 2024Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11006670Aug 7, 2024Engine. This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11007116Aug 6, 2024Electrical system, Engine. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11007091Aug 5, 2024Engine. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 11006849Aug 5, 2024Seat belts. This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

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