2021 Cadillac Escalade Technical Service Bulletins

813 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11038139Oct 5, 2026Other or unknown. This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
• 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
• 11037260Sep 10, 2026Other or unknown. This preliminary information communicates diagnostic tips for air leveling suspension system.
• 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11036689Aug 27, 2026Other or unknown. This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
• 11036702Aug 26, 2026Other or unknown. This PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid.
• 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
• 11035351Jul 24, 2026Other or unknown. This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
• 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
• 11035308Jul 21, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
• 11034769Jun 23, 2026Other or unknown. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
• 11034062Jun 17, 2026Other or unknown. Super Cruise maps will download faster, giving you updates sooner for Super Cruise compatible roads
• 11033987Jun 10, 2026Other or unknown. This PI advises dealers that if the K160 Brake System Control Module sets DTC P0606 along with P0562 and/or P25A2, additional diagnostic aids should be followed before replacing parts. The PI provides guidance to inspect for low voltage conditions, wiring, terminal concerns, and module communication issues that may cause false or intermittent EBCM DTCs.
• 11033986Jun 9, 2026Other or unknown. This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
• 11033753Jun 5, 2026Other or unknown. This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
• 11032957May 21, 2026Other or unknown. This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
• 11032777May 14, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
• 11032772May 13, 2026Other or unknown. This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
• 11032764May 11, 2026Other or unknown. Pi created to provide GM dealers with information on gathering information for projection issue
• 11032763May 11, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
• 11032588May 11, 2026Engine. Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in…
• 11032657May 8, 2026Other or unknown. This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review.
• 11031948Apr 25, 2026Other or unknown. This Preliminary information communicates an issue with a replace or low FOB battery message
• 11031717Apr 20, 2026Other or unknown. This PI communicates information on a SPS programming issue causing Serial Data Authentication Configuration to fail.
• 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
• 11030355Mar 26, 2026Other or unknown. This Preliminary information communicates an issue with ABS SES MIL / Service Brake System / Service StabiliTrak / BSCM DTC P0606 P0562 and dealers to perform additional battery and connection testing.
• 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
• 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11029950Mar 2, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
• 11028948Feb 19, 2026Other or unknown. PI to explain normal operation for a concern that the outside rearview mirrors may not fold when the doors are locked, due to the personalization settings for Auto Door Unlocking.
• 11028909Feb 19, 2026Fuel system. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
• 11028382Feb 5, 2026Fuel system. Emission Recall. Additional VINs moved to Open status.
• 11027870Jan 29, 2026Fuel system. Emission Recall. Additional VINs Moved to ‘Open’ Status
• 11027932Jan 27, 2026Other or unknown. This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
• 11027714Jan 21, 2026Engine. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the…
• 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
• 11027697Jan 16, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
• 11027694Jan 15, 2026Other or unknown. This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
• 11027692Jan 15, 2026Other or unknown. This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
• 11027666Jan 15, 2026Fuel system. Emission Recall. Fuel Pump Power Control Module. Additional VINs Moved to ‘Open’ Status
• 11027701Jan 14, 2026Other or unknown. This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
• 11027615Jan 10, 2026Other or unknown. This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
• 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11027600Jan 7, 2026Other or unknown. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 11027598Jan 5, 2026Other or unknown. This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
• 11026626Dec 17, 2025Fuel system. Emission Recall. Additional VINs moved to Open status.
• 11026071Nov 26, 2025Other or unknown. This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
• 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 11025492Nov 6, 2025Engine. Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
• 11024768Oct 29, 2025Other or unknown. This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

← All problems reported for the 2021 Cadillac Escalade