2021 Cadillac Escalade Technical Service Bulletins

813 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10248705Dec 22, 2023Engine cooling. This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
• 10248709Dec 21, 2023Fuel system, Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10248721Dec 18, 2023Transmission and drivetrain. This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10247527Dec 15, 2023Engine cooling, Transmission and drivetrain, Electrical system. This service bulletin provides repair information for Engine Wire Harness Chafing to correct customer concerns of IPC Gauges Sweep, IPC Warning Message, SES/Check Engine/MIL, No Start/ No Crank, Runs Rough, Stalls, Reduced Engine Power, Various DTCs.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10247542Dec 11, 2023Seats. This technical bulletin provides a procedure to correct the condition of Second Row Seat Loose and/or Clicking.
• 10247192Dec 8, 2023Electrical system, Engine cooling, Equipment. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10246485Nov 30, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10245559Nov 16, 2023Equipment, Electrical system, Engine cooling, Exterior lighting. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10246289Nov 15, 2023Equipment, Electrical system. This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
• 10245409Nov 8, 2023Equipment, Transmission and drivetrain. This service bulletin provides a procedure to replace the front wheel drive shaft to correct a customer concern of a Squeak/Chirp Noise from Front Axle in 2wd.
• 10245395Nov 6, 2023Transmission and drivetrain, Wheels, Steering, Suspension, Engine cooling. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245240Oct 27, 2023Engine cooling. This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
• 10245248Oct 25, 2023Electrical system, Equipment. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10245244Oct 24, 2023Electrical system, Equipment, Steering, Transmission and drivetrain. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10245200Oct 17, 2023Transmission and drivetrain, Equipment. This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
• 10245239Oct 16, 2023Equipment, Transmission and drivetrain. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a binding, moan and/or chatter type sound heard from the rear of the vehicle when making slow parking lot maneuvers.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244949Oct 10, 2023Transmission and drivetrain. This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10244205Sep 26, 2023Electrical system, Fuel system, Engine cooling, Equipment. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244180Sep 22, 2023Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243982Sep 20, 2023Engine cooling, Transmission and drivetrain. This informational bulletin provides graphs to help identify possible issues that may cause shaking and shudders and what may be the cause of said issue.
• 10244179Sep 18, 2023Visibility (wipers, defrost, mirrors), Equipment. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
• 10243755Sep 11, 2023Equipment. This technical bulletin provides a procedure to correct the condition of Accessory Roof Rack Cross Rail, Luggage Carrier Cross Rail Key Stuck in Lock, Lock Stuck or Inoperable.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10242935Sep 7, 2023Engine cooling. This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242936Sep 5, 2023Equipment, Electrical system, Exterior lighting. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242263Aug 22, 2023Electrical system, Transmission and drivetrain. This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242240Aug 15, 2023Transmission and drivetrain. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10242202Aug 11, 2023Engine cooling, Electrical system. This informational bulletin advises the tech the possible causes of the DTCs that set and how to maintenance the issue.
• 10242204Aug 10, 2023Engine cooling. This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 10242070Aug 10, 2023Engine cooling, Electrical system. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10240713Aug 9, 2023Forward collision avoidance. (There may be future updates under this same release number.) Your vehicle keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: Updates made to improve the Super Cruise driver assistance technology and the Adaptive Cruise Control functionality. Updates to improve the connectivity within Apple CarPlay & Android Auto. A variety of other minor software updates to…
• 10242061Aug 7, 2023Steering, Engine cooling, Transmission and drivetrain, Suspension. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10241859Aug 2, 2023Engine cooling. This Informational bulletin advises the technician of possible areas the oil may leak from the engine.

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