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Visibility (wipers, defrost, mirrors)Part report

2021 Cadillac Escalade Visibility (wipers, defrost, mirrors) Problems

Complaints
2about this part
Share
3%of 78 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the visibility of the 2021 Cadillac Escalade, 3% of the 78 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When the vehicle is shifted into reverse, the backup camera intermittently does not display an image. Instead, the screen shows a blue hourglass, leaving me without rear visibility while backing up. This creates a safety risk because I may not be able to see pedestrians, children, vehicles, or objects behind the vehicle, increasing the risk of a crash or injury. …”

NHTSA complaint #11746716, filed 2026-06

“- What component or system failed or malfunctioned, and is it available for inspection upon request? The rearview backup camera system seems to be misaligned or improperly calibrated or connecting to the wrong camera when put into reverse. When the vehicle is placed in reverse, the camera image points downward and primarily shows the rear bumper rather than the area behind the vehicle. This significantly limits the rear field of view that the camera is intended to provide. -How was your safety or the safety of others put at risk? …”

NHTSA complaint #11723005, filed 2026-03

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202321%
202123%
201914%
201815%
201712%
201622%
201511%
201415%
201315%
200923%
200811%
200763%
200512%
200334%
200254%
200023%

Other parts of the 2021 Cadillac Escalade

Engine
46 complaints
Engine cooling
10 complaints
Transmission and drivetrain
10 complaints
Electrical system
9 complaints
Fuel system
8 complaints
Other or unknown
6 complaints
Forward collision avoidance
5 complaints
Seat belts
3 complaints
Brakes
2 complaints
Exterior lighting
2 complaints
Lane departure
2 complaints
Steering
2 complaints

← All problems reported for the 2021 Cadillac Escalade

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology