2025 Cadillac Optiq Problems
Compared with other Cadillac Optiq years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported part: Forward collision avoidance (4 complaints).
- 3 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 13filed with NHTSA
- Median mileage
- —no mileage reported
- Recalls
- 3campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2025 Cadillac Optiq (complaints, recalls, investigations). Report an error
NHTSA recorded 13 consumer complaints for the 2025 Cadillac Optiq. The part named most often is forward collision avoidance, with 4 complaints (31% of the total), followed by electrical system (3) and other or unknown (3). Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 3 recall campaigns and 299 technical service bulletins for this model year. Forward collision avoidance complaints overlap with 4 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign covering the software and 53 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system3 23%
- Other or unknown3 23%
- Brakes2 15%
- Air bags1 7.7%
- Steering1 7.7%
- Body and structure1 7.7%
- Tires1 7.7%
Also reported: Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1), Wheels (1).
Example complaints
Forward collision avoidance: “On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was fixed and I picked up later that evening. i was told that the OnStar module is broken and is on national backorder. The OnStar module is connected to, several critical safety and driver-assistance systems which are inoperable. …”
NHTSA complaint #11715095, filed 2026-02Electrical system: “On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was fixeed and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics module had failed. …”
NHTSA complaint #11702646, filed 2025-12Other or unknown: “My GPS, OnStar and all other cruise control features have stopped functioning. The telematics module has failed within the onstar system. It is preventative by me from getting from place to place safely due to the gps not tracking correctly. The part has been on back order for over a month for me already. And I have no timeline to get a new one.”
NHTSA complaint #11689764, filed 2025-09Brakes: “I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it should have before stopping. …”
NHTSA complaint #11739920, filed 2026-05Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
- 26V612000Sep 24, 2026Electrical system › Body control module › SoftwareCovers: Cadillac Optiq 2025–2027
General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to…
- 26V114000Feb 26, 2026Equipment › Other › Owners/service/other manualCovers: Cadillac Optiq 2025–2026, Chevrolet Equinox EV 2025–2026, Colorado 2025–2026 +33 more
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet…
- 25V704000Oct 16, 2025Tires › Tread/beltCovers: Cadillac Optiq 2025–2026, Chevrolet Equinox EV 2025–2026
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Recall details for the 2025 Cadillac Optiq → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 299 on record; the latest 10 are shown.
- 11038462Oct 7, 2026Other or unknown. This PI states an issue may exist with the liftgate spoiler contacting the body creating a noise.
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037797Sep 28, 2026Other or unknown. This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037447Sep 15, 2026Other or unknown. This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion.
- 11037446Sep 15, 2026Other or unknown. If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
- 11037320Sep 10, 2026Other or unknown. This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036718Sep 2, 2026Other or unknown. This Preliminary information communicates how to move U018B from Current to History.
Other model years of the Cadillac Optiq
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | — | 3 | — | 99 MPGe | — | Too new |
| 2025 | 13 | — | 3 | — | — | — | Too new |
All Cadillac Optiq model years
Frequently asked questions
How many NHTSA complaints does the 2025 Cadillac Optiq have?
NHTSA recorded 13 consumer complaints for the 2025 Cadillac Optiq as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Cadillac Optiq is reported most often?
Forward collision avoidance is named most often, in 4 complaints (31% of the total), followed by electrical system with 3.
Has the 2025 Cadillac Optiq been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.