2009 Cadillac SRX Technical Service Bulletins

1,069 technical service bulletins (TSBs) are on record for the 2009 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137475Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112610Nov 28, 2012Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate.
• 10112608Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10138213Nov 26, 2012Equipment, Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10137471Nov 26, 2012Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112600Nov 26, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the…
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137469Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112593Nov 20, 2012Transmission and drivetrain. This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply. Apply thread locker to the transmission output shaft flange splines and install a new front…
• 10112573Nov 15, 2012Body and structure, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper…
• 10126197Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10138200Nov 12, 2012Body and structure, Equipment, Electrical system. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10137457Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10138191Nov 8, 2012Equipment, Visibility (wipers, defrost, mirrors). This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10137448Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10126203Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10138103Nov 6, 2012Equipment, Engine cooling. 11340C - Special Coverage (revised service procedure, population added). Under certain driving conditions, and with the vehicle's original oil change intervals, the timing chain could wear prematurely and cause the illumination of the Service Engine Sool light. If the condition occurs within the special coverage terms, dealers are to replace the timing chain.
• 10082261Nov 6, 2012Equipment. 11340c - special coverage (revised service procedure, population added). Under certain driving conditions, and with the vehicle's original oil change intervals, the timing chain could wear prematurely and cause the illumination of the service engine sool light. If the condition occurs within the special coverage terms, dealers are to replace the timing chain.
• 10059929Nov 6, 2012Equipment, Engine. Summary to be provided on a future date.
• 10245823Nov 1, 2012Equipment. Special Coverage Adjustment - Timing Chain Wear
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10063069Nov 1, 2012Engine. Summary to be provided on a future date.
• 10043857Nov 1, 2012Engine cooling. Gm: see document search button for owner letter. Special coverage adjustment- timing chain wear. On some 2007 model year vehicles that are equipped with a 2.8l/3.6l v6 engine (lp1/ly7), under certain driving conditions, and with the vehicle's original oil change intervals, the timing chain could wear prematurely. *js updated 06/18/2012 *js updated 9/6/12. *pe updated 1/24/13.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118643Oct 16, 2012Equipment. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
• 10084191Oct 16, 2012Equipment, Electrical system. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
• 10118638Oct 15, 2012Engine cooling. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
• 10118637Oct 15, 2012Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10118635Oct 15, 2012Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10118634Oct 15, 2012Transmission and drivetrain. This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
• 10084683Oct 15, 2012Equipment, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10112465Oct 11, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10118623Oct 9, 2012Equipment. This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
• 10118619Oct 5, 2012Equipment. This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10044242May 1, 2012Electrical system. Gm: j-35616-64b terminal test probe and replacement terminal. Also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model year 2013. Model escalade model year 2012-2013. Model pontiac g3 model year 2007. Model wave model years 2005-2010. Denali models model years 2007-2013.
• 10041933May 1, 2012Electrical system, Fuel system. Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe updated 6/18/12.
• 10038598Apr 1, 2012Engine cooling, Electrical system. Gm service campaign: see document search button for owner letter. In certain driving conditions or if it's been a while between oil changes, the timing chain could wear prematurely and cause the engine light to turn on. *rm updated 5/23/12.

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