2009 Cadillac SRX Technical Service Bulletins

1,069 technical service bulletins (TSBs) are on record for the 2009 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113387Feb 23, 2017Electrical system, Equipment. 14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10113383Feb 20, 2017Equipment. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10113338Jan 24, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10116537Jan 19, 2017Tires. This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
• 10116534Jan 12, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10113328Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10113321Jan 12, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10116574Jan 11, 2017Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10113318Jan 11, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further…
• 10116536Jan 6, 2017Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10111744Dec 19, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10111779Dec 14, 2016Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10111715Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10111743Dec 9, 2016Suspension. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
• 10114842Nov 18, 2016Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10137623Nov 15, 2016Air bags, Equipment. This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance…
• 10114831Nov 15, 2016Equipment, Fuel system, Engine. This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137624Nov 14, 2016Equipment. This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
• 10137622Nov 10, 2016Visibility (wipers, defrost, mirrors), Body and structure. This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
• 10137615Nov 7, 2016Equipment, Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10114824Nov 7, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10137621Nov 4, 2016Equipment, Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10137620Nov 3, 2016Fuel system, Equipment. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10135240Oct 27, 2016Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10119062Oct 25, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
• 10135290Oct 24, 2016Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10135239Oct 13, 2016Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10119022Oct 10, 2016Electrical system. This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.

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