2011 Cadillac SRX Technical Service Bulletins

1,559 technical service bulletins (TSBs) are on record for the 2011 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113701Jun 22, 2015Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10115053Jun 17, 2015Tires, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10113688Jun 12, 2015Equipment. This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
• 10113687Jun 11, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10089941Jun 11, 2015Electrical system. 13322b - customer satisfaction program (revised population and service procedure). Certain 2010 model year buick lacrosse; cadillac srx; chevrolet equinox; gmc terrain and 2011 model year buick lacrosse; buick regal; cadillac srx; chevrolet cruze; chevrolet equinox; gmc terrain vehicles equipped with navigation radios may experience various performance issues including clock inaccuracy, navigation-route resets…
• 10115026Jun 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
• 10115014Jun 3, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10056598Jun 1, 2015Equipment. General motors: see document search button for owner letter. Some vehicles may experience a loss of radio station presets, time shift malfunction (link), clock inaccuracy, navigation route resets, will need reprogramming radio control module and/or recalibrating audio system, if necessary. *pe updated 6/16/15. Updated 10/30/15.
• 10114585May 29, 2015Electrical system. This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle…
• 10113664May 29, 2015Transmission and drivetrain. This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113653May 15, 2015Exterior lighting. This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114546May 14, 2015Equipment. This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2…
• 10114543May 14, 2015Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10114532May 8, 2015Equipment. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10035924May 1, 2015Exterior lighting. Buick/cadillac/chevrolet/gmc/pontiac/saturn: low beam headlamp bulb diagnosis/replacement (inspect bulb and connector). Does not apply to vehicles equipped with high intensity discharge (hid) lamps. Do not replace the entire headlamp assembly for this condition.
• 10114500Apr 30, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114476Apr 21, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicle starts and stalls on the first initial start after the replacement of the Theft Deterrent Module. Technician will need to use the scan tool to check Manufactures Enable Counter. If the number is anything other than zero the Manufactures Enable Counter will need to be reset.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10139392Mar 30, 2015Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then…
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10135410Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10113770Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10135396Mar 18, 2015Engine cooling. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10113755Mar 18, 2015Engine. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10113752Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10135384Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
• 10113745Mar 10, 2015Equipment. This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
• 10113741Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
• 10135383Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

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