2012 Cadillac SRX Technical Service Bulletins

1,615 technical service bulletins (TSBs) are on record for the 2012 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10137848Mar 3, 2014Body and structure, Equipment. This preliminary bulletin provides a procedure to install new liftgate struts to correct the customers concern of the liftgate sagging, causing the gate to close from the open position.
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10246982Mar 1, 2014Electrical system. Checking Smartphone Bluetooth Software Update Status
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10245757Mar 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10070199Mar 1, 2014Body and structure. Summary to be provided on a future date.
• 10111973Feb 28, 2014Wheels, Body and structure. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10138649Feb 26, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10111962Feb 25, 2014Electrical system. This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
• 10138642Feb 21, 2014Latches, locks and linkages, Electrical system. This preliminary bulletin provides information on how to set the rear electric child locks.
• 10138640Feb 21, 2014Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138638Feb 21, 2014Wheels. This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
• 10138637Feb 21, 2014Wheels, Equipment, Tires. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138631Feb 18, 2014Tires, Wheels. This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
• 10138630Feb 18, 2014Equipment, Tires. This informational bulletin explains the use of Nitrogen in GM tires.
• 10138629Feb 18, 2014Tires. This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
• 10138628Feb 18, 2014Seat belts. This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
• 10138622Feb 17, 2014Steering, Electrical system. This prelimenary bulleetin provides a procedure to repair the steering column and reprogram the BCM and steering wheel lock module to correct the customer concern forIntermittent No Start, Steering Column Lock Indicator On, Service Column Lock System Message
• 10138621Feb 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10111932Feb 14, 2014Body and structure. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10111927Feb 12, 2014Brakes, Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10111918Feb 11, 2014Equipment. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
• 10138609Feb 10, 2014Equipment. The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
• 10138608Feb 10, 2014Steering, Electrical system. This preliminary information provides a procedure to reprogram the BCM to correct the customers concern of an intermittent no start and steering column lock indicator on.
• 10138606Feb 10, 2014Visibility (wipers, defrost, mirrors), Equipment. This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
• 10138605Feb 10, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10111916Feb 10, 2014Brakes, Steering, Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10111909Feb 7, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10111894Feb 4, 2014Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10253622Feb 1, 2014Latches, locks and linkages. Rear Doors Intermittently will not Open from Inside.
• 10246854Feb 1, 2014Equipment. Key Off Radio Operation.
• 10246621Feb 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10069271Feb 1, 2014Steering. Summary to be provided on a future date.
• 10069270Feb 1, 2014Steering. Summary to be provided on a future date.
• 10137784Jan 31, 2014Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10112045Jan 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112040Jan 30, 2014Electrical system, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that are equipped with Remote Express All Windows Down feature. If an SRX owner request the feature to be disabled the Body Control Module can be programmed select disable under the Lock heading when Service Programming System programming. For Equinox owners if the Body Control Module is replaced the feature will be…
• 10112031Jan 27, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10137781Jan 23, 2014Equipment. This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).

← All problems reported for the 2012 Cadillac SRX