2012 Cadillac SRX Technical Service Bulletins

1,615 technical service bulletins (TSBs) are on record for the 2012 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
• 10138196Nov 9, 2012Equipment, Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10137453Nov 9, 2012Other or unknown, Equipment, Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10126201Nov 9, 2012Electrical system. This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10126203Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10112550Nov 6, 2012Engine cooling. This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope…
• 10112545Nov 6, 2012Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10253626Nov 1, 2012Electrical system. Information on Diagnosing Intermittent Electrical Concerns with Components Fused Through Instrument Panel Fuse Block.
• 10245761Nov 1, 2012Electrical system, Equipment. Requesting a New Key Code for Customer with Lost or Stolen Keys
• 10112534Nov 1, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10112529Nov 1, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10062525Nov 1, 2012Electrical system. Summary to be provided on a future date.
• 10045499Nov 1, 2012Electrical system. Gm: lacrosse, regal, srx, xts, camaro, malibu, terrain, equinox: information issues with electrical concerns with components fused through instrument panel fuse block, intermittently. *pe updated 1/24/13.
• 10112516Oct 26, 2012Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10118653Oct 23, 2012Equipment. This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.
• 10112495Oct 19, 2012Electrical system, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118649Oct 17, 2012Electrical system. This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.
• 10118643Oct 16, 2012Equipment. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
• 10112483Oct 16, 2012Visibility (wipers, defrost, mirrors), Equipment. This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10084191Oct 16, 2012Equipment, Electrical system. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
• 10118638Oct 15, 2012Engine cooling. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
• 10118637Oct 15, 2012Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10118635Oct 15, 2012Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10118634Oct 15, 2012Transmission and drivetrain. This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
• 10084683Oct 15, 2012Equipment, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10112471Oct 12, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about multiple Diagnostic Trouble Codes set and Instrument Panel Self-Test occurs when the Multiple Diagnostic Interface is plugged into the vehicle's Diagnostic Link Connector. Technician will need to use diagnostic test probe J-35616-2A to test for spread terminals. Technician will replace any terminal that are spread too far.
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10112466Oct 11, 2012Equipment, Transmission and drivetrain, Steering. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10112465Oct 11, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10118623Oct 9, 2012Equipment. This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
• 10118619Oct 5, 2012Equipment. This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
• 10247717Oct 1, 2012Electrical system, Other or unknown, Steering. Learning Issues When Repairing Service Stability/Traction Message.
• 10247698Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10247697Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10247062Oct 1, 2012Equipment. Learning Issues When Repairing Service Stability/Traction Message.
• 10247034Oct 1, 2012Electrical system. Multiple DTCs Set When Using Scan Tool Device.
• 10247033Oct 1, 2012Electrical system. Multiple DTCs Set When Using Scan Tool Device.
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10246593Oct 1, 2012Transmission and drivetrain. Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
• 10245750Oct 1, 2012Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10245337Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10245336Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10071982Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071357Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10062537Oct 1, 2012Electrical system. Summary to be provided on a future date.

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