2013 Cadillac SRX Technical Service Bulletins

2,007 technical service bulletins (TSBs) are on record for the 2013 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113653May 15, 2015Exterior lighting. This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114547May 14, 2015Equipment, Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10114546May 14, 2015Equipment. This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2…
• 10114543May 14, 2015Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10114541May 13, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10114532May 8, 2015Equipment. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10114529May 8, 2015Vehicle speed control. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10114518May 6, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10059086May 1, 2015Electrical system. Cadillac: while some vehicles are in on/run power mode, instrument panel cluster will fail to operate and analog gauges or indicator telltales becomes inoperative in this condition. Model 2013 ats, srx, xts. *pe updated 2/3/16.
• 10114505Apr 30, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part…
• 10114500Apr 30, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114493Apr 27, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor.
• 10114490Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114481Apr 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10090056Apr 17, 2015Equipment. 14687 - service update (stop performing update message). General motors has determined that 2013 cadillac ats model vehicles equipped with base radio (rpo rao without ua3) only are not programming successfully. Until further notice, please stop performing the procedure contained in service update bulletin 14687 on these vehicles. Dealers may continue to perform this service update on 2013 cadillac srx and xts model…
• 10090057Apr 14, 2015Electrical system. 14687 - service update. The instrument panel cluster (ipc) on some 2013 model year cadillac ats, srx and xts vehicles may intermittently fail to operate when the vehicle is in the “on/run” power mode. Vehicles with this condition may have inoperative analog gauges or indicator telltales when the ignition is in the “on/run” power mode.
• 10114460Apr 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10114451Apr 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113577Apr 1, 2015Equipment. This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
• 10139393Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10139392Mar 30, 2015Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then…
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10135410Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10113770Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10135396Mar 18, 2015Engine cooling. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10113755Mar 18, 2015Engine. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10113752Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10135384Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
• 10113745Mar 10, 2015Equipment. This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
• 10113741Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
• 10135383Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10113740Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10135381Mar 6, 2015Engine cooling. This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.

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