2013 Cadillac SRX Technical Service Bulletins

2,007 technical service bulletins (TSBs) are on record for the 2013 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10089705Oct 23, 2012Equipment. 12257 - service update. The navigation system may not calculate the most optimal route, randomly avoid some stretches of highway, and perform unexpected detours even under good traffic conditions. This happens mostly in areas with high-occupancy vehicle (hov) lanes and evacuation roads. Dealers are to inspect and, if necessary, update the navigation map database with an sd card.
• 10059960Oct 23, 2012Equipment. Summary to be provided on a future date.
• 10112501Oct 22, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112498Oct 19, 2012Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles may indicate the blower motor is inoperative and/or there is water in the blower control module motor area. Technician will add a closed cell foam strip to the plenum water deflector.
• 10112495Oct 19, 2012Visibility (wipers, defrost, mirrors), Electrical system. This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118649Oct 17, 2012Electrical system. This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.
• 10118643Oct 16, 2012Equipment. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
• 10112483Oct 16, 2012Equipment, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10084191Oct 16, 2012Equipment, Electrical system. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
• 10118638Oct 15, 2012Engine cooling. This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
• 10118637Oct 15, 2012Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10118635Oct 15, 2012Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10118634Oct 15, 2012Transmission and drivetrain. This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
• 10084683Oct 15, 2012Equipment, Body and structure, Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
• 10112471Oct 12, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about multiple Diagnostic Trouble Codes set and Instrument Panel Self-Test occurs when the Multiple Diagnostic Interface is plugged into the vehicle's Diagnostic Link Connector. Technician will need to use diagnostic test probe J-35616-2A to test for spread terminals. Technician will replace any terminal that are spread too far.
• 10112468Oct 12, 2012Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are…
• 10112466Oct 11, 2012Equipment, Transmission and drivetrain, Steering. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10112465Oct 11, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112464Oct 11, 2012Equipment. This Preliminary Information communication provides information to the technician about customers that may comment of no map DVD, Compact Flash Card, or SD card supplied with the vehicle. Dealer should advise the customer that the map data is stored internal to the radio.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112460Oct 10, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
• 10118623Oct 9, 2012Equipment. This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
• 10118619Oct 5, 2012Equipment. This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
• 10247717Oct 1, 2012Electrical system, Other or unknown, Steering. Learning Issues When Repairing Service Stability/Traction Message.
• 10247698Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10247697Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10247062Oct 1, 2012Equipment. Learning Issues When Repairing Service Stability/Traction Message.
• 10247035Oct 1, 2012Equipment. Unwanted Volume / Additional information for Integrated Center Stack.
• 10247034Oct 1, 2012Electrical system. Multiple DTCs Set When Using Scan Tool Device.
• 10247033Oct 1, 2012Electrical system. Multiple DTCs Set When Using Scan Tool Device.
• 10247004Oct 1, 2012Equipment. Navigation Radio Mapping.
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10246593Oct 1, 2012Transmission and drivetrain. Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
• 10245870Oct 1, 2012Equipment. Navigation System Does Not Calculate Most Optimal Route
• 10245869Oct 1, 2012Equipment. Navigation System Does Not Calculate Most Optimal Route
• 10245337Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10245336Oct 1, 2012Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10089706Oct 1, 2012Equipment. 12257a - service update (revised service procedure). The navigation system may not calculate the most optimal route, randomly avoid some stretches of highway, and perform unexpected detours even under good traffic conditions. This happens mostly in areas with high-occupancy vehicle (hov) lanes and evacuation roads. Dealers are to inspect and, if necessary, update the navigation map database with an sd card.
• 10071987Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071982Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071812Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071811Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071810Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071357Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071337Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10071333Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10063093Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10063088Oct 1, 2012Equipment. Summary to be provided on a future date.
• 10062537Oct 1, 2012Electrical system. Summary to be provided on a future date.

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