2014 Cadillac SRX Technical Service Bulletins

1,680 technical service bulletins (TSBs) are on record for the 2014 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135327Oct 14, 2014Equipment. This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
• 10135325Oct 13, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Driver Information Center pages do not retain settings after an ignition cycle. Technician will need to review the latest version of PI1212 then use Service Programming System to perform a USB update to the Instrument Panel Cluster.
• 10114292Oct 13, 2014Electrical system. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135321Oct 10, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
• 10114281Oct 6, 2014Fuel system. This informational bulletin states that it no longer valid and refers to a new bulletin.
• 10114280Oct 6, 2014Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10112255Sep 25, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the rear Heater-Vent-Air Conditioning does not retain the temperature settings after a key cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10150637Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10142226Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10137805Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10150635Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10150634Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10150632Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142223Sep 19, 2014Electrical system, Equipment. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10142222Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10137802Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10137801Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10137799Sep 19, 2014Fuel system, Equipment. This informational bulletin provides information on top tier fuels and what brands are available.
• 10150629Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10142213Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10137792Sep 18, 2014Visibility (wipers, defrost, mirrors), Electrical system, Seats. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10150628Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10142211Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10137790Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10112234Sep 17, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then…
• 10150627Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10150626Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10142208Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10142207Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137787Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137786Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10112216Sep 9, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10112209Sep 4, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112208Sep 3, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10247685Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10247208Sep 1, 2014Suspension. Rear Toe Link Adjuster Lock Nut Torque
• 10245759Sep 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10245324Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10067380Sep 1, 2014Equipment. Summary to be provided on a future date.
• 10056473Sep 1, 2014Engine cooling. Cadillac/buick/chevrolet/gmc: due to cam actuator codes set - dtc p0011, dtc p0014, dtc 20024, dtc p0021 and no other drivability issues, the engine eun sticker should be inspected, before replacing actuator.
• 10112205Aug 29, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code.
• 10112195Aug 26, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10138694Aug 25, 2014Electrical system, Equipment. This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
• 10138693Aug 25, 2014Equipment, Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
• 10138683Aug 19, 2014Fuel system, Engine. This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.

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