2015 Cadillac SRX Technical Service Bulletins

1,529 technical service bulletins (TSBs) are on record for the 2015 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114541May 13, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10114532May 8, 2015Equipment. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10114529May 8, 2015Vehicle speed control. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10114518May 6, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10114509May 1, 2015Equipment. This Preliminary Information communication provides information to the technician for vehicles with the radio inoperative. The technician may find no communication with the radio and a diagnostic trouble code U0184 set in other modules. Technician is to call General Motors Technical Assistance Center for direction before attempting to diagnose or repair this concern.
• 10114505Apr 30, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part…
• 10114500Apr 30, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114493Apr 27, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor.
• 10114490Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113611Apr 23, 2015Electrical system. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
• 10114482Apr 22, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B124B sym 04 in the HMI module. Technician should check the USB port operations if no issue found it should be considered a false code and no components should be replaced. If the USB port is inoperative technician should follow published Service Information diagnosis for Auxiliary…
• 10114481Apr 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113598Apr 17, 2015Electrical system. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
• 10113597Apr 17, 2015Electrical system. This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition…
• 10114460Apr 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10090043Apr 9, 2015Electrical system. 14395a - customer satisfaction program (revised labor time). On some 2015 model year buick encore, lacrosse, regal, and verano; cadillac ats, cts, elr, escalade, srx and xts; chevrolet colorado, corvette, cruze, equinox, impala, malibu, silverado, sonic, spark, ss, suburban, tahoe, trax, and volt; and gmc canyon, sierra, terrain, and yukon vehicles, a performance issue with the onstar® module might impact the…
• 10114451Apr 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113577Apr 1, 2015Equipment. This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
• 10057076Apr 1, 2015Electrical system. Buick/cadillac/ gmc/ chevrolet: see document search button for owner letter. Battery is dead due to onstar module and if vehicle fails to start after 4 days and occurs even if onstar system is not active. *pe updated 11/6/15.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10139392Mar 30, 2015Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then…
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10139371Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10139350Mar 19, 2015Visibility (wipers, defrost, mirrors), Equipment, Steering, Seats. This Preliminary Information communication provides information to the technician about vehicles with remote start and the changes during a Remote Vehicle Start event as of the 2015 model year. The following functions have changed for 2015 Dual Zone Auto HVAC settings, Rear window defogger, heated seats, ventilated seats, and heated steering wheel. On transition to ignition the following Remote Vehicle Start event…
• 10135396Mar 18, 2015Engine cooling. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10113755Mar 18, 2015Engine. This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10113752Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10139340Mar 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
• 10135384Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
• 10113745Mar 10, 2015Equipment. This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
• 10113741Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
• 10135383Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10113740Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10135381Mar 6, 2015Engine cooling. This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
• 10113738Mar 6, 2015Engine cooling. This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.

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