2016 Cadillac SRX Technical Service Bulletins

1,156 technical service bulletins (TSBs) are on record for the 2016 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114908Oct 19, 2015Engine. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114878Oct 12, 2015Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10126350Oct 5, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126349Oct 2, 2015Wheels. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10114864Oct 1, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range…
• 10127246Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth…
• 10127230Sep 28, 2015Fuel system. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label.
• 10127182Sep 8, 2015Lane departure. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius.
• 10114693Aug 26, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10114692Aug 26, 2015Visibility (wipers, defrost, mirrors), Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are equipped with Remote Express All Windows Down feature. If an SRX owner request the feature to be disabled the Body Control Module can be programmed select disable under the Lock heading when Service Programming System programming. For Equinox owners if the Body Control Module is replaced the feature will be…
• 10059097Aug 24, 2015Transmission and drivetrain, Brakes. General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10114677Aug 18, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that will the radio display stay on when accessing the Integrated Center Stack compartment door. This is a normal operating characteristic of this model year vehicle.
• 10113810Aug 18, 2015Equipment. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10113809Aug 17, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides information on disabling express all windows down feature for customers who request to disable the function of opening all four door windows from the key fob by pressing and holding the unlock button.
• 10113796Aug 6, 2015Equipment. This informational bulletin provides information on the proper use of GM floor mats.
• 10113792Aug 4, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113788Aug 3, 2015Equipment. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10114608Jul 16, 2015Equipment. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
• 10138129Jul 15, 2015Body and structure. This preliminary informational bulletin adds the 2016 model year to information explaining dealership responsibilty of Pre-Delivery inspection (PDI) when addressing a customer concern of front fascia lower air dam exhibits poor fit and/or appears mismatched, wavy or gapped to fascia.
• 10138125Jul 15, 2015Equipment. This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
• 10138117Jul 10, 2015Equipment, Body and structure. This informational bulletin provides recommendations and product information for application of anti-corrosion materials
• 10138113Jul 10, 2015Fuel system. This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
• 10137943Jul 7, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
• 10115067Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10113701Jun 22, 2015Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10113688Jun 12, 2015Equipment. This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114493Apr 27, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10113577Apr 1, 2015Equipment. This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

← All problems reported for the 2016 Cadillac SRX