2019 Cadillac XT4 Technical Service Bulletins

832 technical service bulletins (TSBs) are on record for the 2019 Cadillac XT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10173725Mar 27, 2020Equipment. This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
• 10174272Mar 24, 2020Exterior lighting, Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of a front exterior lighting malfunction.
• 10174302Mar 20, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10174303Mar 18, 2020Equipment. This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
• 10173703Mar 16, 2020Electrical system. This Preliminary information communicates to the dealer that a customer may comment that the MIL light is illuminated. The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.
• 10174088Mar 13, 2020Electrical system. This informational bulletin provides information for dealers/technicians on Accessory Rear Seat Infotainment (RSI) Shuts Off, Coinciding with Closing of Door or Liftgate.
• 10174445Mar 11, 2020Engine. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to engine oil found under their vehicle.
• 10174085Mar 9, 2020Electrical system. This technical bulletin provides repair information to correct a customer concern of SD Card Removed Error Message Displayed on Instrument Panel Cluster (IPC).
• 10174299Mar 6, 2020Equipment. This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10173952Mar 5, 2020Equipment, Wheels. Customer Satisfaction Program - The owner?s manual for certain 2019 and 2020 model year Cadillac XT4 vehicles includes incorrect instructions for towing the vehicle behind another vehicle with two wheels on the ground and two wheels on a device known as a dolly. Owners will receive a manual insert with the correct instructions.
• 10174300Mar 4, 2020Tires. This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
• 10174301Mar 3, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10173671Mar 3, 2020Engine. This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.
• 10174307Mar 2, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10173416Feb 28, 2020Engine, Equipment. This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
• 10173393Feb 28, 2020Equipment, Body and structure. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10172775Feb 28, 2020Seats. This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface.
• 10172341Feb 28, 2020Equipment, Electrical system, Body and structure. This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
• 10173415Feb 27, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10173414Feb 26, 2020Tires, Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10173418Feb 14, 2020Equipment. This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
• 10173417Feb 14, 2020Equipment, Wheels. This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10172784Feb 7, 2020Equipment, Engine. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10172650Feb 3, 2020Transmission and drivetrain, Equipment. Service Update - Certain vehicles may have a condition where the customer may be able to shift out of park with an expired latent fault mode counter. This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the engine control…
• 10172294Jan 29, 2020Equipment. This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10172300Jan 27, 2020Engine, Electrical system. This engineering informational bulletin is requesting information from the field on no crank / no start issue resulting in a starter replacement due to the solenoid overheating.
• 10172293Jan 27, 2020Equipment, Wheels. This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10171875Jan 23, 2020Engine cooling. This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 10171302Jan 23, 2020Body and structure. This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
• 10171887Jan 22, 2020Latches, locks and linkages, Body and structure. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10172285Jan 21, 2020Equipment. This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171427Jan 17, 2020Equipment, Wheels. Customer Sat. - The owner?s manual for certain 2019 model year Cadillac XT4 vehicles includes incorrect instructions for towing the vehicle behind another vehicle with two wheels on the ground and two wheels on a device known as a dolly. Owners will receive a manual insert with the correct instructions. The owner?s manual for certain 2019 model year Chevrolet Malibu vehicles includes instructions for towing the…
• 10171421Jan 17, 2020Wheels, Equipment. Customer Sat. - The owner?s manual for certain 2019 model year Chevrolet Malibu vehicles includes instructions for towing the vehicle behind another vehicle with all four wheels on the ground (i.e., ?dinghy? towing). These vehicles are not equipped for this type of towing and should not be towed this way. Owners will receive a manual insert with instructions not to tow these vehicles with all four wheels on the…
• 10171289Jan 17, 2020Engine cooling. This Preliminary information communicates the possibility of DTC P3075 being set current or history due to low coolant level or air trapped in cooling system.
• 10171288Jan 17, 2020Electrical system. This Preliminary information communicates to the dealer that a customer may comment that the MIL light is illuminated. The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.
• 10171270Jan 13, 2020Steering, Lane departure. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from…
• 10171260Jan 8, 2020Transmission and drivetrain. This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
• 10171902Jan 6, 2020Equipment, Visibility (wipers, defrost, mirrors). This technical bulletin provides repair information to correct a customer concern of Low Volume of Air Delivery Through the Defrost Vents During Vehicle Remote Start.
• 10171893Jan 6, 2020Electrical system. This technical bulletin provides repair information to correct a customer concern of Intermittent or Continuous Horn Blowing, Horn Activation Sensitive to the Touch.
• 10171901Jan 2, 2020Electrical system, Equipment. This Technical bulletin provides a procedure for dealers/technicians on Radio Software Version V807 Over-the-Air Update.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170484Dec 19, 2019Lane departure. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from…
• 10171255Dec 18, 2019Equipment. N192257060 - CSP - The owner's manual for certain 2019 model year Cadillac XT4 vehicles includes incorrect instructions for towing the vehicle behind another vehicle with two wheels on the ground and two wheels on a device known as a dolly. Owners will receive a manual insert with the correct instructions. Owners will receive an owner's manual insert with the correct instructions.
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10170427Dec 11, 2019Engine. This Preliminary information communicates to dealers that if the SES/MIL light is on and there are multiple communication codes stored to inspect the engine harness between the power steering gear and the rear of the transmission case.
• 10170502Dec 2, 2019Electrical system. This engineering information bulletin is requesting information from the field on no crank / no start issue resulting in a starter replacement due to the solenoid overheating.
• 10170418Dec 2, 2019Body and structure. This Preliminary information communicates advises the technician that the ECM part number will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

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