2017 Cadillac XT5 Technical Service Bulletins

1,334 technical service bulletins (TSBs) are on record for the 2017 Cadillac XT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190273Oct 1, 2017Steering, Equipment. Reduced Steering Assist Message with DTC C0460 Sym 5A Condition Some customers may comment on a Reduced Steering Assist message on the DIC with no loss of steering assist. During diagnosis a technician may find DTC C0460 Sym 5A. Cause The condition is due to Steering Angle Sensor trim error. Note: The calibration allows for an error to set without actual loss of assist. Correction Reprogram the Power Steering…
• 10190272Oct 1, 2017Wheels, Equipment. Clicking Noise from Front Wheels While Turning at Slow Speeds Condition Some customers may comment on a clicking noise emanating from the front wheels location. This condition may be more predominant at low speeds (10-20 mph or 16-32 km/h) during full wheel lock turns on dry clean pavement. Cause - his may be caused by interaction between the wheel mounting face and the wheel mounting surfaces on the brake rotor…
• 10190266Oct 1, 2017Brakes. Squeal Noise Originating from Front Brakes During Brake Apply Condition - Some customers may comment on a squeal noise from the front brakes during brake apply Correction - Apply a coat of paste between the shims of the front brake pads.
• 10190264Oct 1, 2017Transmission and drivetrain, Steering, Equipment. Vibration Felt Throughout Vehicle While in AWD Cruising at Highway Speeds Some customers may comment that a vibration is felt in the steering wheel, front or rear seats or cabin body boom while cruising at a steady state at highway speeds from 60-75 mph (96-120 km/h) in AWD mode. This condition may be caused by the driveshaft being out of balance
• 10190263Oct 1, 2017Equipment, Electrical system. Information on Chassis Control Module (CCM) Receives Invalid Data and Sets DTC U0422 The Technician may find DTCs U0422 set. The Technician may also find the following DTCs set. • U1534 • U1538 Information Based on analysis with the BCM team, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM setting the door open switch virtual device availability (VDA) to…
• 10190232Oct 1, 2017Transmission and drivetrain. Information on Chassis Control Module (CCM) and Hybrid Powertrain Control Module (HPCM) Receives Invalid Data and Sets DTC U0422 The technician may find DTC U0422 set.
• 10190231Oct 1, 2017Equipment, Electrical system. Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL Some customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a “No Remote Detected” message on the DIC.
• 10190229Oct 1, 2017Equipment, Transmission and drivetrain. Shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159579Sep 26, 2017Engine. This informational bulletin advises the technician not to change the crankshaft balancer if it has the illusion of a wobble or vibration appearance.
• 10159599Sep 22, 2017Suspension. This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope
• 10157027Sep 21, 2017Equipment, Back-over prevention (rear camera), Brakes, Lane departure. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage.
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10157018Sep 20, 2017Fuel system, Tires, Equipment, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10159629Sep 19, 2017Equipment. This engineering information bulletin is requesting information on vehicles that have the condition of A/C Inoperative and/or Compressor Seizure.
• 10159575Sep 14, 2017Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10159608Sep 12, 2017Electrical system, Engine cooling. This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159578Sep 7, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10140293Aug 31, 2017Engine cooling. This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10137747Aug 29, 2017Equipment. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10140397Aug 24, 2017Engine. This technical bulletin provides a procedure to replace the engine for vehicles that have the condition of Loud Noise, Malfunction Indicator Lamp Illuminated, and/or No Start with DTC P0016, P0017, P0018, or P0019 Set, due to a broken engine crank sprocket.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10137739Aug 23, 2017Transmission and drivetrain, Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon on, a “Service Transmission Now, Unable to Shift Soon” message or possibly the vehicle will not shift out of park at times. Technician will find Diagnostic Trouble Code P07BE or P17F3 in the Chassis Control Module. Technician will need to update the Chassis Control Module with…
• 10140295Aug 22, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10137733Aug 22, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10156978Aug 14, 2017Body and structure. 17319 - Service Update. The hands-free lift gate feature on certain vehicles may not operate from the foot switch. Dealers are to reprogram the lift gate control module.
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140307Aug 3, 2017Transmission and drivetrain, Steering. This technical bulletin provides a procedure on diagnosing and testing for driveline vibrations at highway speeds.
• 10140302Aug 3, 2017Electrical system. This informational bulletin explains how the technician no longer needs to perform the 3 hour battery relearn procedure on 2017-2018 vehicles with Start/Stop.
• 10137699Aug 3, 2017Equipment, Engine. This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10137697Aug 2, 2017Electrical system. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10126121Jul 31, 2017Seat belts. This technical bulletin provides a procedure for the driver seat belt buckle due to the seat belt buckle switch wiring pigtail getting pinched between the buckle and the buckle mounting bracket.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126068Jul 25, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10126112Jul 24, 2017Transmission and drivetrain. This technical bulletin provides a procedure to program the ECM and TCM to correct the customers concerns.
• 10126111Jul 24, 2017Electrical system. This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
• 10126106Jul 19, 2017Equipment. This technical bulletin provides a procedure to apply butyl tape to the inside of the door to correct a condition of a rattle noise due to the water shield creating the noise.
• 10126074Jul 19, 2017Electrical system. This informational bulletin describes what technicians should do if they are unable to perform a TRCM Range Motor Position Learn after a TRCM replacement and to validate that the TRCM has latest software.

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