2017 Cadillac XT5 Technical Service Bulletins

1,334 technical service bulletins (TSBs) are on record for the 2017 Cadillac XT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10119015Oct 4, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10119012Oct 3, 2016Electrical system. This Preliminary Information communication advises the technician that the AF50 AISIN 8 Speed Transmission, Valve Body, Torque converter, and Transmission Control Module are on exchange through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099150Sep 27, 2016Back-over prevention (rear camera). This preliminary information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "service rear vision system" message that both happen at the same time. Technician should check for diagnostic trouble codes and follow published service information diagnostics for the diagnostic trouble codes.
• 10099144Sep 27, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that when adjusting the heater-vent-air conditioning controls the heater-vent-air conditioning display is blank. Technician will find the heater-vent-air conditioning does change but the lower radio display is blank. Technician will need to update the radio using service programming system with the latest software.
• 10097102Sep 26, 2016Equipment. This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required usa regulatory standards necessary for importation…
• 10118985Sep 22, 2016Equipment. This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.
• 10118963Sep 22, 2016Brakes. This informational bulletin provides information on the proper ways to remove or replace the key cylinder covers due to some vehicles having the key cylinders hidden during the time of delivery.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10119004Sep 16, 2016Electronic stability control. 50210 - Service Update (revised population - message only). These vehicles may have a condition where the EBCM does not notify the driver through an ABS or Electronic Stability Control (ESC) telltale or set the appropriate diagnostic trouble codes (DTC) if an open flyback diode condition, or a shorted dump transistor condition, is detected.
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098466Sep 16, 2016Equipment. This preliminary information communication provides the technician with information on vehicles with navigation radio regular production option code io6 or uy4 that defaults to west virginia instead of virginia on a manual entry. General motors engineering is currently working on a solution for this concern.
• 10118947Sep 14, 2016Electrical system. This technical bulletin provides a procedure to reprogram the Radar Sensor module-long range so that the sensors can see shadows and correct the customers concern of the brakes applying in parking structures and close parking enviroments.
• 10118946Sep 14, 2016Electrical system. This Technical bulletin provides a procedure to reprogram the BCM to correct the customers concern of the heated vented seats and the indicator light inoperative.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098421Sep 14, 2016Steering. This preliminary information communication advises the technician that some customers may comment on the operation of their haptic seat during a lane keep assist event. Lane keep assist works differently than lane departure warning. The lane keep assist icon is solid amber, forward camera module is actively commanding a torque to electronic power steering. This means that the driver should also feel some feedback…
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10097132Sep 14, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10118943Sep 12, 2016Tires. This informational bulletin provides information to help the customers that are not familiar with specialty tires like summer, competition, run-flat and self-sealing.
• 10098501Sep 12, 2016Electrical system. This preliminary information communicates that when customer or technician may indicate when attempting to add a new transmitter to a vehicle following the adding transmitters without service programming system procedure. The procedure will not complete and a message "remote learn pending" will be displayed on the driver information center.
• 10118927Sep 7, 2016Visibility (wipers, defrost, mirrors). This informational bulletins provides direction for technicains to inspect the sunroof wiring harness for a possible loose connection.
• 10118921Sep 7, 2016Electrical system. This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082277Aug 30, 2016Tires, Equipment. This informational bulletin provides the correct information that is needed to correctly know what tpm sensor is needed to be installed on vehicles if there is accessory wheels installed and who to contact when the accessory wheels will not learn the tpm's to the vehicles.
• 10083325Aug 29, 2016Equipment. This preliminary information communication advises the technician that the human machine interface, radio or tuner, radio controls, integrated center stack, display, and media disc players are placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082663Aug 25, 2016Electrical system. This informational bulletin provides a chart on what may still be active and how long it stays active, during a parasitic draw test.
• 10082513Aug 23, 2016Electrical system, Transmission and drivetrain. This informational bulletin provides information to the technician to allow the vehicle to cool down before performing a trans range control module learing procedure.
• 10081880Aug 19, 2016Transmission and drivetrain. This technical bulletin provides the procedures to complete a transsmission adaptive learn on all the different types of vehicles and transmissions based on rpo options to correct a condition of harsh shifts on hard accellerations.
• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082504Aug 15, 2016Equipment, Seats. This technical bulletin provides a procedure and form to submit to get the correct wire harness for installing rear headrest monitors on vehicles due to the accessory kit not coming with the correct hanress needed to install.
• 10083061Aug 12, 2016Electrical system. This preliminary information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10083131Aug 5, 2016Electrical system. This preliminary information communication provides the technician with steps on how to program an engine control module when getting a service programming system error code e4491 or e4423. In some cases techline customer support center may need to be contacted to resolve the issue.

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