2020 Cadillac XT6 Back-over prevention (rear camera) Problems
- Complaints
- 8about this part
- Share
- 21%of 39 total for the year
- Median mileage
- 28,786miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the back-over prevention of the 2020 Cadillac XT6, 21% of the 39 complaints for this model year. Where a mileage was given, the median is 28,786 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause an accident if I’m not wanting to brake at that moment. I have made Michael Hohl Dealership in Carson City NV aware of this issue but they don’t have a remedy for the problem.”
NHTSA complaint #11492475, filed 2022-11“The back up camera is intermittently non functional when placed in reverse gear. A red triangle and red camera icon appear on the screen with a circle and slash through it. GM has posted a Bulletin #PIC6420 that offers a solution stating that it is likely a connection concern and recommends replacing a coax cable which can be ordered through the WPC. There have been multiple complaints about this serious problem on the Cadillac Owners Forum. I make deliveries to senior citizens homes (Meals on Wheels) with this car and need my backup camera to work. I no longer feel safe driving this car. …”
NHTSA complaint #11471702, filed 2022-06“The contact owns a 2020 Cadillac XT6. The contact stated that while reversing at an undisclosed speed, the rear-view camera screen was intermittently dark and inoperable. The camera malfunction warning light was illuminated. The vehicle was taken back to the residence. The failure mileage was approximately 41,000.”
NHTSA complaint #11768307, filed 2026-10, 41,000 miles“The contact owns a 2020 Cadillac XT6. The contact stated when she placed her vehicle in reverse(R), the rearview camera screen went blank with a line was on the display screen. The vehicle was taken to the dealer and the rearview camera was replaced; however, the failure persisted. The manufacturer was not contacted. The failure mileage was 16,572.”
NHTSA complaint #11481806, filed 2022-08, 16,572 miles“Rear backup camera has failed 12 times since car purchase eight weeks ago. Black screen on info center with red circle with slash across the middle over a camera. The failure is intermittent and seems to fail when it is cool outside in the morning.”
NHTSA complaint #11486751, filed 2022-09Related recalls
- 22V709000Sep 22, 2022General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The…Covers: Cadillac XT6 2020–2021, GMC Acadia 2020–2021, Cadillac XT5 2020–2021
Back-over prevention (rear camera): other model years
Other parts of the 2020 Cadillac XT6
12 complaintsTransmission and drivetrain
9 complaintsEngine
4 complaintsOther or unknown
4 complaintsForward collision avoidance
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsExterior lighting
2 complaintsFuel system
2 complaintsSteering
2 complaintsBody and structure
2 complaintsAir bags
1 complaintsEngine cooling
1 complaints
← All problems reported for the 2020 Cadillac XT6
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology