2014 Cadillac XTS Technical Service Bulletins

1,803 technical service bulletins (TSBs) are on record for the 2014 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245760Nov 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10073258Nov 1, 2014Engine. Summary to be provided on a future date.
• 10070109Nov 1, 2014Equipment. Summary to be provided on a future date.
• 10135364Oct 31, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10135355Oct 28, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10135353Oct 28, 2014Electrical system, Suspension. This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal…
• 10114318Oct 28, 2014Fuel system. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135329Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135327Oct 14, 2014Equipment. This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
• 10135325Oct 13, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Driver Information Center pages do not retain settings after an ignition cycle. Technician will need to review the latest version of PI1212 then use Service Programming System to perform a USB update to the Instrument Panel Cluster.
• 10114292Oct 13, 2014Electrical system. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135321Oct 10, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
• 10135319Oct 9, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring using part number 90223082. Technician will need to inspect the splines on the half shaft for damage.
• 10114281Oct 6, 2014Fuel system. This informational bulletin states that it no longer valid and refers to a new bulletin.
• 10114280Oct 6, 2014Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10135305Oct 2, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring using part number 90223082. Technician will need to inspect the splines on the half shaft for damage.
• 10112255Sep 25, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the rear Heater-Vent-Air Conditioning does not retain the temperature settings after a key cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10150637Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10142226Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10137805Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10150635Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10150634Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10150632Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142223Sep 19, 2014Electrical system, Equipment. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10142222Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10137802Sep 19, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10137801Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10137799Sep 19, 2014Fuel system, Equipment. This informational bulletin provides information on top tier fuels and what brands are available.
• 10112244Sep 19, 2014Transmission and drivetrain, Electrical system. This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10150629Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10142213Sep 18, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10137792Sep 18, 2014Visibility (wipers, defrost, mirrors), Electrical system, Seats. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10150628Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10142211Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10137790Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10150627Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10150626Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.

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