Cadillac XTS Problems by Model Year
NHTSA recorded 226 consumer complaints across the 7 model years of the Cadillac XTS (2013–2019) that have at least 5 complaints. 2013 has the most, with 103. Across all years, the part named most often is electrical system (80 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All XTS model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2019 | 6 | 20,000 | 2 | 682 | — | Not enough data |
| 2018 | 7 | 23,000 | 1 | 917 | — | Not enough data |
| 2017 | 24 | 33,500 | 0 | 1,104 | — | Stable |
| 2016 | 22 | 15,000 | 0 | 1,277 | — | Stable |
| 2015 | 14 | 49,220 | 3 | 1,635 | — | Not enough data |
| 2014 | 50 | 40,100 | 4 | 1,803 | Not compared (fewer than 3 comparable model years) | Falling |
| 2013 | 103 | 52,840 | 5 | 2,094 | Not compared (fewer than 3 comparable model years) | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system80 34%
- Other or unknown42 18%
- Suspension41 18%
- Brakes20 8.6%
- Engine16 6.9%
- Steering12 5.2%
- Exterior lighting12 5.2%
- Wheels10 4.3%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2017: “While I'm driving even like 50 mile hit the break for a reason car completely stalled no power for break or steering or anything you cannot move the car anyplace I almost hit the person in front of me and I almost got hit in the back it has been the end of last year and it keeps happening. Recently I took it to the tailor five times he had no idea what is that.”
NHTSA complaint #11252769, filed 2019-09, 50 miles2013: “Radio, navigation, cd, any media connection: cannot access anything except the 5 saved stations can be accessed by the controls on the steering wheel. Power windows: on two occasions we found all four windows down and the car was locked. First time, when we returned to our vehicle in a walmart parking lot. Second time, the vehicle was parked and locked in our carport.”
NHTSA complaint #11101663, filed 2018-06, 37,500 miles2018: “For the second time, I can't get into or start my car after it's sat unused for a few days. The first time, Cadillac told me how to open the car. Then, I attempted unsuccessfully to jump start it. The dealership replaced the battery. When it happened the second time, the dealership said they didn't know what happened.”
NHTSA complaint #11132240, filed 2018-09, 8,000 milesOther Cadillac models
3,265 complaintsCadillac Deville
2,708 complaintsCadillac CTS
2,219 complaintsCadillac Escalade
1,723 complaintsCadillac Seville
793 complaintsCadillac Escalade ESV
529 complaintsCadillac DTS
527 complaintsCadillac Catera
463 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology