2019 Cadillac XTS Problems
- Complaints
- 6filed with NHTSA
- Median mileage
- 20,000miles, 3 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 17 mpgcombined, 3.6L 6-cyl FWD · 15 city / 21 hwy
Sources: NHTSA records for the 2019 Cadillac XTS (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 6 consumer complaints for the 2019 Cadillac XTS. The part named most often is air bags, with 1 complaints (17% of the total), followed by brakes (1) and engine (1). 3 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 20,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 2 recall campaigns and 682 technical service bulletins for this model year. Air bags complaints overlap with 2 technical service bulletins filed under the same part. Brakes complaints overlap with 1 recall campaign covering the caliper and 21 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
Example complaints
Engine: “currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. …”
NHTSA complaint #11665993, filed 2025-06Other or unknown: “The backup camera guide lines can barely be seen and in any sun light cannot be seen at all. At night , all you can see is what looks like snow. Cadillac says it is a software problem and there is no fix. This is a safety issue and need to be addressed there are numerous complaints about this and Cadillac refuses to fix it”
NHTSA complaint #11254679, filed 2019-09, 15,400 milesMileage when problems were reported
67% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,400 and 109,133 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2019 Cadillac XTS. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| XTS · sedan AWD | not rated | 5 / 5 | — | — | 4 · 11.8% risk |
| XTS · sedan FWD | not rated | 5 / 5 | — | — | 4 · 11.8% risk |
Driver aids listed by NHTSA for the 2019 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2019 Cadillac XTS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| XTS FWD | 3.6L 6-cyl | 6-speed automatic | 19 | 28 | 22 | $3,050 |
| XTS AWD | 3.6L 6-cyl | 6-speed automatic | 17 | 26 | 20 | $3,350 |
| XTS AWD | 3.6L 6-cyl | 6-speed automatic | 16 | 23 | 18 | $4,550 |
| XTS Hearse FWD | 3.6L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
| XTS Limo FWD | 3.6L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 18V899000Dec 19, 2018Seat belts › FrontCovers: Cadillac XTS 2019
General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
- 18V576000Aug 30, 2018Service brakes, hydraulic › Foundation components › Disc › CaliperCovers: Cadillac XTS 2018–2019, Chevrolet Equinox 2018–2019, Impala 2018–2019 +7 more
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The…
Recall details for the 2019 Cadillac XTS → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 682 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11029950Mar 2, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
- 11027697Jan 16, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
Other model years of the Cadillac XTS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 6 | 20,000 | 2 | — | 17 | — | Not enough data |
| 2018 | 7 | 23,000 | 1 | 5 | 17 | — | Not enough data |
| 2017 | 24 | 33,500 | 0 | 5 | 17 | — | Stable |
| 2016 | 22 | 15,000 | 0 | 5 | 17 | — | Stable |
| 2015 | 14 | 49,220 | 3 | 5 | 17 | — | Not enough data |
| 2014 | 50 | 40,100 | 4 | 5 | 17 | Not compared (fewer than 3 comparable model years) | Falling |
| 2013 | 103 | 52,840 | 5 | 5 | 17 | Not compared (fewer than 3 comparable model years) | Falling |
Frequently asked questions
How many NHTSA complaints does the 2019 Cadillac XTS have?
NHTSA recorded 6 consumer complaints for the 2019 Cadillac XTS as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Cadillac XTS is reported most often?
Air bags is named most often, in 1 complaints (17% of the total), followed by brakes with 1.
Has the 2019 Cadillac XTS been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2019 Cadillac XTS get?
The EPA rates the 2019 Cadillac XTS (XTS Hearse, 3.6L 6-cyl) at 17 mpg combined, 15 city and 21 highway, with an estimated annual fuel cost of $3,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Cadillac XTS reported?
Among the 3 complaints that include a mileage, the median is 20,000 miles and the middle half falls between 15,400 and 109,133 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.