2016 Cadillac XTS Problems
- Complaints
- 22filed with NHTSA
- Median mileage
- 15,000miles, 9 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 17 mpgcombined, 3.6L 6-cyl FWD · 15 city / 21 hwy
Sources: NHTSA records for the 2016 Cadillac XTS (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 22 consumer complaints for the 2016 Cadillac XTS. The part named most often is electrical system, with 7 complaints (32% of the total), followed by other or unknown (5) and fuel system (2). 9 of the complaints include a mileage, and 89% of those were filed for vehicles with under 50,000 miles; the median is 15,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 1,277 technical service bulletins for this model year. Electrical system complaints overlap with 259 technical service bulletins filed under the same part. Other or unknown complaints overlap with 74 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system7 32%
- Other or unknown5 23%
- Fuel system2 9.1%
- Seat belts2 9.1%
- Wheels2 9.1%
- Air bags1 4.5%
- Engine1 4.5%
- Steering1 4.5%
- Body and structure1 4.5%
- Suspension1 4.5%
Also reported: Tires (1), Transmission and drivetrain (1).
Example complaints
Electrical system: “For the past 3-4 weeks while driving, the cue system will start to beep, change pre-set radio channels and the screen will freeze up. The beeping still continues. After a short period after turning the vehicle off it is fine but begins the same symptoms after about 5-10 minutes of driving. I brought the car to the dealer where they made it appear that they had little or no knowledge of any problems. I informed them I've been in the auto repair business and am very familiar with all the cue complaints. The car was kept for 4 days and then I picked it up. …”
NHTSA complaint #11161845, filed 2018-12, 9,100 milesOther or unknown: “While driving on highway I-5 car started jerking and did not want to accelerate when I put my foot on the gas. I pulled over and restarted the car it would not go in gear and moved 2-3 miles an hour at a time. Tried putting it in reverse and would not move at all. I was not far from dealership so on the highway with flashing caution lights made it to dealership. The car has been with the certified GM dealership for 6 weeks a 2016 Cadillac XTS with 1400 miles dealership mechanic states car needs a new transmission. Gm has yet to make a decision and want to put a rebuild transmission in the car. …”
NHTSA complaint #10886285, filed 2016-07, 1,400 milesFuel system: “when You fill up the car. gas leaks to the ground. I culd smell the fumes coming out of my home heater vents in My bedroom. I went to the garage and the fumes were very strong. I open both garage doors a nd the man door. then worried about a explosion,Gas water heater is in the garaaage. But I got into the car and drove it out to the driveway! I bought the used car from Cathedral city Lexus dealer. 5-9-2023. the filled up the car for Me and I smelled gas. …”
NHTSA complaint #11528784, filed 2023-06Seat belts: “My 2016 XTS Cadillac was involved in a road accident monday, feb.6 in harper county, kansas. It sustained approx. $20k damage, including locked seat belts, which were in use at time of accident. My car has been in the body repair shop since noon on that day, feb. 6 and at present time it is at the second repair shop (Cadillac dealer) awaiting seat belt repairs. They claim that the parts are either unavailable, out of stock, obsolete, or discontinued. And this is for a 2016 vehicle which has 6,000 miles on it. …”
NHTSA complaint #10970074, filed 2017-04, 6,000 milesMileage when problems were reported
89% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 6,000 and 44,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2016 Cadillac XTS. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| XTS · sedan AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 11.8% risk |
| XTS · sedan FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 11.8% risk |
Driver aids listed by NHTSA for the 2016 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2015: same overall rating; 2017: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2016 Cadillac XTS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| XTS FWD | 3.6L 6-cyl | 6-speed automatic | 18 | 28 | 21 | $3,200 |
| XTS AWD | 3.6L 6-cyl | 6-speed automatic | 17 | 26 | 20 | $3,350 |
| XTS AWD | 3.6L 6-cyl | 6-speed automatic | 16 | 23 | 18 | $4,550 |
| XTS Hearse FWD | 3.6L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
| XTS Limo FWD | 3.6L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2016 Cadillac XTS in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,277 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
- 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other model years of the Cadillac XTS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 6 | 20,000 | 2 | — | 17 | — | Not enough data |
| 2018 | 7 | 23,000 | 1 | 5 | 17 | — | Not enough data |
| 2017 | 24 | 33,500 | 0 | 5 | 17 | — | Stable |
| 2016 | 22 | 15,000 | 0 | 5 | 17 | — | Stable |
| 2015 | 14 | 49,220 | 3 | 5 | 17 | — | Not enough data |
| 2014 | 50 | 40,100 | 4 | 5 | 17 | Not compared (fewer than 3 comparable model years) | Falling |
| 2013 | 103 | 52,840 | 5 | 5 | 17 | Not compared (fewer than 3 comparable model years) | Falling |
Frequently asked questions
How many NHTSA complaints does the 2016 Cadillac XTS have?
NHTSA recorded 22 consumer complaints for the 2016 Cadillac XTS as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Cadillac XTS is reported most often?
Electrical system is named most often, in 7 complaints (32% of the total), followed by other or unknown with 5.
Has the 2016 Cadillac XTS been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2016 Cadillac XTS do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2016 Cadillac XTS 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2016 Cadillac XTS get?
The EPA rates the 2016 Cadillac XTS (XTS Hearse, 3.6L 6-cyl) at 17 mpg combined, 15 city and 21 highway, with an estimated annual fuel cost of $3,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2016 Cadillac XTS reported?
Among the 9 complaints that include a mileage, the median is 15,000 miles and the middle half falls between 6,000 and 44,000 miles; 89% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.