2016 Cadillac XTS Other or unknown Problems
- Complaints
- 5about this part
- Share
- 23%of 22 total for the year
- Median mileage
- 1,400miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the other or unknown of the 2016 Cadillac XTS, 23% of the 22 complaints for this model year. Where a mileage was given, the median is 1,400 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on highway I-5 car started jerking and did not want to accelerate when I put my foot on the gas. I pulled over and restarted the car it would not go in gear and moved 2-3 miles an hour at a time. Tried putting it in reverse and would not move at all. I was not far from dealership so on the highway with flashing caution lights made it to dealership. The car has been with the certified GM dealership for 6 weeks a 2016 Cadillac XTS with 1400 miles dealership mechanic states car needs a new transmission. Gm has yet to make a decision and want to put a rebuild transmission in the car. …”
NHTSA complaint #10886285, filed 2016-07, 1,400 miles“The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?”
NHTSA complaint #11529742, filed 2023-06“I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.”
NHTSA complaint #11431117, filed 2021-08“Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.”
NHTSA complaint #11513373, filed 2023-03Related service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026PI to help diagnose A/C concern
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other or unknown: other model years
Other parts of the 2016 Cadillac XTS
7 complaintsFuel system
2 complaintsSeat belts
2 complaintsWheels
2 complaintsAir bags
1 complaintsEngine
1 complaintsSteering
1 complaintsBody and structure
1 complaintsSuspension
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2016 Cadillac XTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology