2014 Cadillac XTS Other or unknown Problems
- Complaints
- 9about this part
- Share
- 18%of 50 total for the year
- Median mileage
- 48,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the other or unknown of the 2014 Cadillac XTS, 18% of the 50 complaints for this model year. Where a mileage was given, the median is 48,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This vehicle is equipped with a blind spot detector system. This system fails occasionally . This creates a safety issue if it fails when I am trying to change lanes. This has happened at least once. This vehicle has been in for service of this issue 4 or 5 times without any repair. The last time it was in, I was told there are other owners that have this problem and Cadillac is working on a fix . This was more than 5 months ago and I have heard nothing about a fix. I would like this issue addressed on a higher level.”
NHTSA complaint #10764257, filed 2015-09, 1,000 miles“The airbag light came on and I just recently purchased the car three months ago. I check the car fax and called Cadillac customer service. The information that was given by both stated the car never been in a accident and was well taken care of. I took it to the dealership and they stated I need a clock ring and airbag module, which cost over $700 dollars. They also stated that gmc switch the guidelines on the clock ring and they can't install it without the airbag module. They have no ideal why it's been change and now I have to wait for the airbag module because the clock ring want fit. …”
NHTSA complaint #11220259, filed 2019-06, 66,000 miles“Driving vehicle on hwy 408 (east west expy) on friday afternoon around 5pm on 6.23.17, and front part of the panoramic sunroof shattered. I heard what sounded like an explosion coming from top of car. Pulled over and saw that the outisde glass of the front part of the sunroof had shattered with glass coming into my driver side as well as I am sure the remaining glass shattered towards outside. I do not understand how this could happen while driviing under normal circumstances. The experience was shocking and frightening. I was glad there were no passengers with me. …”
NHTSA complaint #11001218, filed 2017-06, 140,000 miles“Cue information system failure. This system failure presents a safety issue being that the navigation system does not work and the hands free also does not work. There seems to be a lot of system failures so, I'm sure that there are a lot more concerned owners.”
NHTSA complaint #11279291, filed 2019-11, 48,000 miles“Cadillac cue system freezes, and screen has spider webb's , system doesn't work , replace the system in 2017 , now it's occurring again. Happens while driving or parked”
NHTSA complaint #11360831, filed 2020-09, 101,000 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11021792Aug 7, 2025This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
Other or unknown: other model years
Other parts of the 2014 Cadillac XTS
16 complaintsSuspension
11 complaintsBrakes
7 complaintsSteering
4 complaintsAir bags
3 complaintsEngine cooling
3 complaintsBody and structure
3 complaintsElectronic stability control
2 complaintsEngine
2 complaintsEquipment
2 complaintsWheels
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2014 Cadillac XTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology