2014 Cadillac XTS Electrical system Problems
- Complaints
- 16about this part
- Share
- 32%of 50 total for the year
- Median mileage
- 40,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the electrical system of the 2014 Cadillac XTS, 32% of the 50 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After I got to work and parked my car I went back to get my coffee mug when it appeared that my car was lowered to the ground as if all the air went out of all of the tires. The air suspension I suppose. Also, my display screen has gone out twice since I bought the car six years ago.”
NHTSA complaint #11338700, filed 2020-07, 91,123 miles“Driving on interstate when engine quit running. Was able to get car to shoulder of the road. After a couple of minutes, car started and ran fine. After it started, I immediately contacted onstar; they ran a diagnosis on vehicle and said they found no problems. I later took car to dealer and reported this stall. Dealer said everything checked o.k.”
NHTSA complaint #10702086, filed 2015-03, 1,000 miles“At 5:15am, 5/29/14, my XTS while parked in my residence driveway spontaneously caught fire. The fire emanated from the engine compartment and destroyed the entire front 1/2 of the vehicle. North farmingdale fd responded and extinguished the fire. No injuries were caused. The nassau county pd and nassau fire marshalls office also responded and after a visual and photo examination determined that the fire started in the area of the brake booster pump. …”
NHTSA complaint #10616272, filed 2014-07, 700 miles“My Cadillac cue touchsense touch screen is no longer functioning at any time, sitting still or while the vehicle is in motion. The screen is spider webbed (delamination of conductive layer of material behind the glass) and no longer allows me to set things like the collision avoidance, auto-braking and lane departure options as well as many other non-safety related features. This is clearly a manufacturing defect and I have read at one time Cadillac had a backlog of over 4000 vehicles waiting on replacement cue modules but yet no voluntary recall. …”
NHTSA complaint #11062747, filed 2018-01, 50,000 miles“This vehicle is equipped with a blind spot detector system. This system fails occasionally . This creates a safety issue if it fails when I am trying to change lanes. This has happened at least once. This vehicle has been in for service of this issue 4 or 5 times without any repair. The last time it was in, I was told there are other owners that have this problem and Cadillac is working on a fix . This was more than 5 months ago and I have heard nothing about a fix. I would like this issue addressed on a higher level.”
NHTSA complaint #10764257, filed 2015-09, 1,000 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
Electrical system: other model years
Other parts of the 2014 Cadillac XTS
11 complaintsOther or unknown
9 complaintsBrakes
7 complaintsSteering
4 complaintsAir bags
3 complaintsEngine cooling
3 complaintsBody and structure
3 complaintsElectronic stability control
2 complaintsEngine
2 complaintsEquipment
2 complaintsWheels
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2014 Cadillac XTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology