2014 Cadillac XTS Technical Service Bulletins

1,803 technical service bulletins (TSBs) are on record for the 2014 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118852Nov 6, 2013Electrical system. This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
• 10112336Nov 5, 2013Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112335Nov 5, 2013Engine cooling. This Preliminary Information communication advises the technician that the 3.6L LF3 Twin Turbo Charged Engine will be placed on engine exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10112418Oct 21, 2013Electrical system, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
• 10112417Oct 21, 2013Equipment, Engine cooling. This Preliminary Information communication advises the technician that the turbocharger part numbers 12659010 and 12659010 have been placed parts restriction by General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112416Oct 18, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10112405Oct 15, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10112386Oct 3, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245939Oct 1, 2013Equipment. Pandora Audio Lost After a Bluetooth Call Ends.
• 10245756Oct 1, 2013Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10073477Oct 1, 2013Engine. Summary to be provided on a future date.
• 10070137Oct 1, 2013Electrical system. Summary to be provided on a future date.
• 10062430Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10113275Sep 25, 2013Electrical system, Engine. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113269Sep 23, 2013Equipment, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10113264Sep 20, 2013Suspension, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear.
• 10113262Sep 20, 2013Engine. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113256Sep 18, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10113240Sep 11, 2013Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10113237Sep 10, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10113229Sep 4, 2013Electrical system, Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10252871Sep 1, 2013Visibility (wipers, defrost, mirrors), Seats. Engineering Information.
• 10250085Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10247683Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10246572Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10245322Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10064041Sep 1, 2013Electrical system. Summary to be provided on a future date.
• 10063480Sep 1, 2013Seats. Summary to be provided on a future date.
• 10063247Sep 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10063217Sep 1, 2013Engine. Summary to be provided on a future date.
• 10063216Sep 1, 2013Engine. Summary to be provided on a future date.
• 10113509Aug 30, 2013Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
• 10113506Aug 28, 2013Tires. This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
• 10113502Aug 26, 2013Transmission and drivetrain, Brakes, Electrical system, Equipment, Engine…. This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
• 10114196Aug 23, 2013Engine cooling. 13275 - Service Update. Inspect the routing of the turbo vacuum hoses and, if necessary, reroute the hoses and replace any that are damaged. The hose on some of these vehicles may be routed incorrectly. This could cause the turbo wastegate to remain open, reduce engine power at high throttle openings, and the illumination of a MIL light at the first instance of operation demanding turbo boost.
• 10113215Aug 23, 2013Engine, Electrical system. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

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