2015 Cadillac XTS Technical Service Bulletins

1,633 technical service bulletins (TSBs) are on record for the 2015 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114270Nov 25, 2014Equipment. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114750Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
• 10114749Nov 24, 2014Electrical system. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10114739Nov 19, 2014Lane departure, Steering, Electrical system, Transmission and drivetrain. This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback…
• 10114262Nov 18, 2014Brakes. This informational bulletin explains a normal condition for what and how the drive line can clunk.
• 10114260Nov 18, 2014Forward collision avoidance. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
• 10081066Nov 13, 2014Equipment. 14395 - customer satisfaction. On some vehicles, a performance issue with the onstar® module might impact the vehicle's battery life. This can cause a dead battery if the vehicle is not started for approximately 4 days. This condition can occur even if the onstar® system is not active. Dealers are to replace the onstar® module. If the customer does not have an active onstar® subscription, the onstar® module is to…
• 10114248Nov 10, 2014Electrical system. This preliminary bulletin is to inform dealers that the E92 Engine Control Module (ECM) labels have an incorrect service part number.
• 10114245Nov 7, 2014Electrical system. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
• 10114244Nov 7, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10114707Nov 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10114241Nov 5, 2014Electrical system. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
• 10114706Nov 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114240Nov 3, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10114239Nov 3, 2014Equipment. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
• 10252893Nov 1, 2014Engine cooling. Engineering Information.
• 10252164Nov 1, 2014Equipment. Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10252154Nov 1, 2014Equipment. CD Player Inoperative.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10248789Nov 1, 2014Electrical system. OnStar® Module Battery Drain
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245760Nov 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10074167Nov 1, 2014Equipment. Summary to be provided on a future date.
• 10073258Nov 1, 2014Engine. Summary to be provided on a future date.
• 10072569Nov 1, 2014Engine, Equipment. Summary to be provided on a future date.
• 10135364Oct 31, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10135355Oct 28, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10135353Oct 28, 2014Electrical system, Suspension. This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal…
• 10114318Oct 28, 2014Fuel system. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10114307Oct 23, 2014Brakes. This preliminary bulletin provides a procedure to replace the EBCM for contamination and to correct the customers concern for a soft, fading or extended brake pedal.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135329Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135328Oct 14, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have that the USB port is inoperative or they receive a message of ?No other media available? when pressing the Media button. Dealer should advise the customer engineering is aware of the concern and is currently working towards a resolution.
• 10135327Oct 14, 2014Equipment. This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.

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