2018 Cadillac XTS Technical Service Bulletins

917 technical service bulletins (TSBs) are on record for the 2018 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137556Apr 20, 2018Electrical system. This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
• 10137589Apr 19, 2018Engine cooling. This informational bulletin provides information for engine oil life monitor operation calculation.
• 10137562Apr 13, 2018Visibility (wipers, defrost, mirrors). This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
• 10137552Apr 13, 2018Equipment. This informational bulletin provides information on Install API Manager Message Displayed After Radio Replacement and that the process was not followed correctly if this image appears of replacing the radio.
• 10137551Apr 13, 2018Engine cooling. This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
• 10137547Apr 10, 2018Equipment. This informational bulletin provides information on Recovery of Failed USB Radio Programming Event.
• 10137495Apr 10, 2018Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137558Apr 9, 2018Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10137554Apr 9, 2018Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10137560Apr 6, 2018Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10137541Apr 5, 2018Engine cooling. This informational bulletin provides information on Hoot, Whine, Buzz, Hiss Noise Coming from Vehicle After Engine is Shut Off and that its a normal condition and no parts should be replaced.
• 10137537Apr 4, 2018Equipment. This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10137557Apr 3, 2018Equipment. This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
• 10137383Mar 28, 2018Transmission and drivetrain, Engine. This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10137381Mar 26, 2018Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10137420Mar 16, 2018Electrical system, Equipment. This informational bulletin provides information on Phantom Three Beeps or Horn Chirps Heard After Turning Off Vehicle and that it should be considered normal.
• 10137380Mar 16, 2018Equipment. This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
• 10137183Mar 13, 2018Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137385Mar 9, 2018Equipment. This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
• 10137301Mar 8, 2018Engine, Equipment. This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine replacement.
• 10137382Mar 7, 2018Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137173Mar 6, 2018Body and structure. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10137297Mar 1, 2018Wheels, Brakes. This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 10137375Feb 28, 2018Electrical system. This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
• 10137343Feb 27, 2018Engine. This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
• 10137283Feb 27, 2018Engine, Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10137378Feb 26, 2018Equipment, Electrical system. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10135166Feb 26, 2018Electrical system. 18049 - Service Update. Certain vehicles may have a multi-use relay assembly that is not fully seated in the underhood buss electrical center. This can cause an intermittent loss of tail lamps. Dealers are to remove, inspect, and if necessary, replace the multi-use relay assembly (tail lamp/park lamp).
• 10129900Feb 22, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10129896Feb 20, 2018Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10137335Feb 19, 2018Equipment, Electrical system. This technical bulletin provides a procedure to update the radio with the latest calibrations to correct a condition of TTY Phone Feature Icon Missing from Radio Display Setting due to a software abnormality.
• 10137344Feb 15, 2018Electrical system, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
• 10137345Feb 13, 2018Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10137371Feb 8, 2018Suspension, Equipment. This technical bulletin provides a procedure to replace the axle nuts and washers if a clicking noise is heard on turns from the front.
• 10129864Feb 7, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10129863Feb 6, 2018Seats. This Preliminary information communicates the inability to turn off Auto Heated Seats and engineering is working on the concern.
• 10129862Feb 6, 2018Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10129857Feb 5, 2018Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10137341Feb 1, 2018Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10139283Jan 31, 2018Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139279Jan 31, 2018Engine cooling. This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
• 10129103Jan 30, 2018Engine. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10139282Jan 29, 2018Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10139272Jan 26, 2018Equipment. This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
• 10129098Jan 25, 2018Engine cooling. This Preliminary information communicates a diagnostic trail to a likely conclusion for lean codes on these vehicles.
• 10129097Jan 25, 2018Engine. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10129095Jan 24, 2018Back-over prevention (rear camera). This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10129089Jan 23, 2018Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10129073Jan 18, 2018Engine. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10139280Jan 17, 2018Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

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