2012 Chevrolet Captiva Sport Steering Problems
- Complaints
- 9about this part
- Share
- 11%of 80 total for the year
- Median mileage
- 65,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the steering of the 2012 Chevrolet Captiva Sport, 11% of the 80 complaints for this model year. Where a mileage was given, the median is 65,500 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Key sticks in ignition and will not come out when in park. At times car will not even shut off. . Key will not come out of ignition unless you restart the car. Have moved the shifter and steering wheel and pushed the key in as advised by dealership. Still no”
NHTSA complaint #10853020, filed 2016-04, 55,000 miles“Key gets locked in the ignition. Always not sometimes all the time. Just purchased this vehicle is parked and cant drive it without leaving the key inside”
NHTSA complaint #11414920, filed 2021-05, 76,000 miles“Once you turn off the vehicle the key stays in acc and does not come out of steering wheel columb. So you have to unplug battery if you are out of the vehicle for along time or your battery will go dead.”
NHTSA complaint #10908408, filed 2016-09, 42,900 miles“Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No known cause to this as battery and alternator is good and I've replaced BCM and reprogrammed it but still having the same issue”
NHTSA complaint #11546278, filed 2023-09“My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or looked or anything else like that. I Googled it and i read up on how this is an issue for 2012 to 2014 Chevrolet Captiva. But no recall for 2012 year. I don't know what time do. …”
NHTSA complaint #11728052, filed 2026-03Related recalls
- 11V591000Dec 19, 2011General motors (gm) is recalling certain model year 2011-2012 chevrolet captiva vehicles manufactured from october 2, 2009, through april 21, 2011. Driving…Covers: Chevrolet Captiva Sport 2012, Captiva 2011
Related service bulletins
- 11017868Apr 11, 2025This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low…
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10233331Mar 8, 2023This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low…
- 10222777Sep 16, 2022This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2012 | 9 | 11% |
Other parts of the 2012 Chevrolet Captiva Sport
46 complaintsEngine
22 complaintsOther or unknown
16 complaintsElectronic stability control
12 complaintsBrakes
6 complaintsAir bags
5 complaintsExterior lighting
4 complaintsFuel system
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
4 complaintsSeats
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2012 Chevrolet Captiva Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology