2012 Chevrolet Captiva Technical Service Bulletins

1,025 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10134679Mar 26, 2013Electrical system. This informational bulletin provides information on additional (PDI) steps and inventory considerations.
• 10134676Mar 25, 2013Electrical system, Transmission and drivetrain. This preliminary information bulletin provides information on powertrain and various electronic/electrical control issues.
• 10134675Mar 25, 2013Equipment. This informational bulletin provides information for dealers to properly maintain vehicle in inventory.
• 10112935Mar 25, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10134672Mar 22, 2013Seats. This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
• 10134671Mar 22, 2013Electrical system, Transmission and drivetrain, Equipment, Tires. This technical bulletin provides a procedure on aftermarket ALSL or DLC devices causing multiple issues due to suspected tampering.
• 10134662Mar 19, 2013Engine, Transmission and drivetrain. This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)
• 10134652Mar 11, 2013Equipment. This informational bulletin provides information on fix it right for first time issues.
• 10112898Mar 7, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10254207Mar 1, 2013Engine cooling, Electrical system. No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
• 10245804Mar 1, 2013Equipment. Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
• 10245794Mar 1, 2013Equipment. Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
• 10245793Mar 1, 2013Equipment. Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112881Feb 26, 2013Electrical system, Engine. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine unit number sticker for an (A) before the sequence number.
• 10112858Feb 13, 2013Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10112849Feb 7, 2013Seats, Electrical system. This Preliminary Information communication provides information to the technician that after installing a new Heated Seat Control Module the heated seats are inoperative. Technician will need to Service Programming System program the heated seat control module.
• 10062877Feb 1, 2013Seats. Summary to be provided on a future date.
• 10062876Feb 1, 2013Seats. Summary to be provided on a future date.
• 10112748Jan 30, 2013Electrical system, Seats. This Preliminary Information communication provides information to the technician about vehicles that that after installing a new Heated Seat Control Module part number 25891512 and the heated seats are inoperative. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10133152Jan 28, 2013Equipment. This informational bulletin provides information on the replacement process for the product quality center.
• 10133151Jan 28, 2013Transmission and drivetrain. This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
• 10133149Jan 28, 2013Electrical system. This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
• 10133147Jan 28, 2013Tires. This informational bulletin provides information on tire radial force variation.
• 10133143Jan 25, 2013Electrical system. This informational bulletin provides information on suspected tampering on vehicles modifications for identifying non GM ECM calibrations.
• 10133130Jan 16, 2013Body and structure. This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
• 10133125Jan 14, 2013Equipment. This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)
• 10112700Jan 4, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
• 10245792Jan 3, 2013Other or unknown, Electrical system, Transmission and drivetrain. Accessory Power Outlet and Trailer Lighting Fuse Replacement Labor Operation N1720 Fuse Replacement
• 10112687Dec 17, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10112677Dec 14, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112653Dec 12, 2012Electrical system. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10138546Dec 11, 2012Transmission and drivetrain. This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
• 10113840Dec 11, 2012Transmission and drivetrain. This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10138556Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10113831Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10245780Dec 1, 2012Other or unknown. Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements, P0008, P0009, P0016, P0017, P0018 and/or P0019
• 10138218Nov 29, 2012Electrical system, Equipment. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10137476Nov 29, 2012Electrical system, Equipment. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
• 10112608Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112599Nov 21, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.

← All problems reported for the 2012 Chevrolet Captiva