2014 Chevrolet Captiva Technical Service Bulletins

1,306 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10163193Jun 25, 2019Equipment. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10163263Jun 11, 2019Electrical system, Equipment. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10163237Jun 10, 2019Engine cooling. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10163215Jun 6, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10162106Jun 3, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10161046May 28, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10161932May 21, 2019Engine cooling. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10161968May 20, 2019Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10161906May 9, 2019Tires. This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10160987May 7, 2019Engine. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
• 10160983May 6, 2019Equipment, Engine. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10161907May 2, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10160704Apr 30, 2019Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10160690Apr 24, 2019Fuel system, Engine. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
• 10160682Apr 23, 2019Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10160133Apr 2, 2019Equipment, Transmission and drivetrain. This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
• 10160135Apr 1, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10158864Mar 26, 2019Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10158859Mar 25, 2019Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10158855Mar 25, 2019Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10158867Mar 22, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10158857Mar 22, 2019Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10156939Mar 19, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10156938Mar 19, 2019Engine, Equipment. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10158863Mar 15, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
• 10158862Mar 14, 2019Electrical system, Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10156929Mar 13, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10156916Mar 8, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10158858Mar 7, 2019Fuel system, Equipment. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10158838Mar 1, 2019Engine. This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.
• 10154638Feb 28, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10155073Feb 26, 2019Equipment. This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
• 10154306Feb 19, 2019Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10154299Feb 18, 2019Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10155074Feb 13, 2019Engine. This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
• 10155071Feb 8, 2019Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
• 10154628Jan 31, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10154625Jan 31, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10155055Jan 29, 2019Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10155051Jan 23, 2019Wheels. This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
• 10154629Jan 18, 2019Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10154627Jan 14, 2019Equipment. This warranty administration bulletin provides policy information on required operating procedures.
• 10154606Dec 17, 2018Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10154605Dec 17, 2018Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10155009Dec 13, 2018Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10154566Dec 6, 2018Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10155012Dec 5, 2018Equipment, Seats. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
• 10155011Dec 5, 2018Electrical system. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10155008Dec 5, 2018Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

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