2014 Chevrolet Captiva Technical Service Bulletins

1,306 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10137735Aug 23, 2017Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10140294Aug 22, 2017Electrical system. This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10108645Jul 19, 2017Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114082Jul 18, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10108627Jul 18, 2017Engine, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108626Jul 18, 2017Electrical system. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108625Jul 18, 2017Engine, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10114072Jul 13, 2017Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the…
• 10114071Jul 12, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10118290Jun 30, 2017Equipment. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10118256Jun 12, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10118250Jun 7, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of…
• 10118244Jun 6, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
• 10118233Jun 2, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10137665May 23, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10137600May 22, 2017Wheels. This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10137680May 19, 2017Brakes. This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
• 10137601May 17, 2017Engine. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
• 10137605May 15, 2017Equipment. This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10137653May 10, 2017Engine, Equipment. This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
• 10137635May 10, 2017Equipment, Fuel system. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10137602May 4, 2017Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137603May 2, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10113978Apr 26, 2017Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10114027Apr 19, 2017Wheels. This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
• 10114048Apr 12, 2017Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10113977Apr 10, 2017Equipment. This informational bulletin provides information on proper use of floor mats.
• 10113866Apr 10, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio that will change sources at random while driving. Technician will need to review the latest version of PIT5329. If the concern is random and is not shortly after startup technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10113976Apr 6, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10138019Mar 21, 2017Electrical system. This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10116589Feb 28, 2017Equipment. This informational bulletin provides information for dealers how to submit a product information report.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10113442Feb 22, 2017Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.

← All problems reported for the 2014 Chevrolet Captiva