2014 Chevrolet Captiva Technical Service Bulletins

1,306 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112159Aug 7, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10138670Aug 6, 2014Steering. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10140439Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10138594Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10137844Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112139Jul 30, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10140436Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138591Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10137841Jul 23, 2014Tires, Equipment, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140367Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10138582Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10137832Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10140365Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10138580Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137830Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10140364Jul 14, 2014Electrical system, Electronic stability control. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10138579Jul 14, 2014Equipment, Electrical system. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10137829Jul 14, 2014Equipment, Electrical system, Transmission and drivetrain. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10140363Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10138578Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137828Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10140359Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10140357Jul 8, 2014Fuel system, Engine. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10138574Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10138572Jul 8, 2014Fuel system. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10137824Jul 8, 2014Equipment, Electrical system. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10137822Jul 8, 2014Fuel system, Equipment, Engine cooling. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10112102Jul 8, 2014Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10140353Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10137818Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10126308Jun 26, 2014Suspension. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
• 10126303Jun 24, 2014Equipment, Electrical system. This preliminary provides information on a normal condition caused when the navigations voice recognition command doesn?t repeat the city and state.
• 10126301Jun 24, 2014Equipment. This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
• 10126300Jun 23, 2014Other or unknown. This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
• 10126291Jun 18, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
• 10125960Jun 17, 2014Equipment. This Preliminary Information communication provides information to the technician about when a Samsung phone is paired to the radio, the radio loses power and starts back up randomly while driving. Dealer should advise the customer to check that they have the latest software version available installed on their phone. If the software update is completed and the concern remains contact General Motors Technical…
• 10125956Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status…
• 10125953Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10126283Jun 13, 2014Equipment. This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of multiple radio issues and navigation issues.
• 10126280Jun 13, 2014Equipment. This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
• 10125949Jun 13, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have a knock noise at idle that diminishes as the engine RPM is increased. Technician will need to remove accessory belt to verify noise is not accessory belt related, Check G109 for sufficient clamp load, remove G109 ground ring terminals and inspect for sticky glue substance covering the ground rings.
• 10126279Jun 12, 2014Electrical system. This preliminary bulletin provides a procedure to reprogram the Ipc to correct the customers concern of the DIC going blank and/or inop.

← All problems reported for the 2014 Chevrolet Captiva