2015 Chevrolet Captiva Technical Service Bulletins

1,049 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10114352Jan 15, 2015Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10095317Jan 15, 2015Equipment. This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10094888Jan 14, 2015Equipment, Electrical system. This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114801Dec 19, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10250028Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10114775Dec 10, 2014Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10114760Dec 3, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114750Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
• 10114749Nov 24, 2014Electrical system. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10114706Nov 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10252164Nov 1, 2014Equipment. Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114318Oct 28, 2014Fuel system. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114312Oct 24, 2014Equipment. This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135321Oct 10, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
• 10114290Oct 10, 2014Fuel system. This informational bulletin provides additional information on the fuel tank capacitys.
• 10114280Oct 6, 2014Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10135307Oct 2, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio source changes after an ignition cycle. Dealer should advise the customer that if a USB, DVD, or CD is inserted that it may take up to one minute for the radio to load the source.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10150637Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10142226Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10137805Sep 23, 2014Equipment. This informational bulletin provides information on how to use floor mats.
• 10150634Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10150632Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142222Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.

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